Customer Service Officer

7 days ago

Dandenong, Australia Sharp & Carter Full time

Dandenong location | On-site parking
- Young, dynamic & engaging company culture
- Rewarding salary on offer

**About the role**

Our client is seeking a motivated and collaborative individual to provide Customer Service support to their tight-knit team. As a people-person, you must enjoy working in a fast-paced and dynamic team environment. The ideal individual will have great interpersonal skills and will be keen to learn and develop their knowledge.

**Responsibilities**

Your responsibilities will include but are not limited to;
- Answering and responding to a high volume of calls
- Handling and resolving complaints
- Processing orders
- Booking appointments
- Update the system with customer and client information
- Respond to queries from staff, including transferring calls and providing messages to the appropriate staff member
- Assist management with administration duties and tasks as required
- Prepare documents for internal and external use
- All further administrative duties including creation/collation of documents, filling, scanning and other ad-hoc duties

**Skills / Experience**
- Computer literate at intermediate-advanced level including (MS office suite & internet)
- Excellent telephone manner, communication skills and customer service
- Experience within an administration support role
- Discretion in relation to confidential information
- Proactive, flexible approach to completion of work
- The ability to provide effective and appropriate information to a variety of people
- Excellent written and communication skills
- Strong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines and manage a varied workload, in a busy professional environment
- Demonstrated ability to take initiative in problem solving and in exercising judgement

**About our client**

Due to growth within the team, our client is looking for a friendly and confident individual who can provide effective Customer Service support to their customers. This permanent role, conveniently located in Melbourne's South East, allows room to learn and develop, and requires a can-do attitude.

  • Customer Service Officer

    2 weeks ago

    Dandenong, Australia Remer Pty Ltd Full time

    Remer is a fast-growing company and market leader in manufacturing high quality LED mirrors. With our rapid expansion of national footprint, we have an exciting opening for you to join our team as the Customer Service Officer reporting to Customer Service Manager. We are currently seeking a professional, motivated and reliable individual with exceptional...

  • Customer Service Officer

    2 weeks ago

    Dandenong, Australia Supagas Pty Ltd Full time

    An excellent opportunity to join a growing company in a fast paced industry. - Full time employment - Excellent Employee Reward Program **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for...

  • Customer Service Officer

    5 days ago

    Dandenong, Australia SMS Professional Full time

    Provide exceptional customer service to national customers - Work for a well known company - Work close to home in Melbourne's South East suburbs Our client, a national manufacturing company with high calibre, well recognised customers is looking for an experienced Customer Service Officer to join their team in the Dandenong area. The role incorporates...

  • Customer Service Officer

    2 weeks ago

    Dandenong, Australia Corinthian Doors Full time

    **About our Organisation** As Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. **About our Opportunity** We’re looking for a Customer Service Officer who will take on this pivotal role focusing on our credits and...

  • Customer Service Officer

    2 weeks ago

    Dandenong, Australia Cleanaway Full time

    Vacancy no: - 518871 Work type: - Casual **Location**: - Dandenong South VIC Australia Categories: - Customer Service **Join Our Vibrant Customer Service Team at Cleanaway!** Are you ready to embark on a rewarding career where you can make a real difference? Cleanaway, Australia's leading waste management company, is seeking enthusiastic individuals...

  • Customer Service Officer

    2 weeks ago

    Dandenong, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...

  • Customer Service Officer

    2 days ago

    Dandenong, Australia BlueScope Full time

    BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ®...

  • Customer Service Officer

    10 hours ago

    Dandenong, Australia Hume Doors & Timber (VIC) Full time

    Join an Australian owned company with over 70 years history! - Full Time opportunity with immediate start - Access to staff discounts and referral bonus - Remained open throughout Covid period **We are seeking an Internal Customer Service to service our current accounts and provide outstanding customer service.** **About Us...** Doors and manufacturing...

  • Administration & Customer Services Officer

    1 week ago

    Dandenong, Australia Vertikote Group Full time

    **Key Administration Role**: - **Customer Service Focus & Interaction**: - **Hands On**: - **Unique Opportunity - Immediate Start**: - **Powder Coating Industry Leader** **Location: Dandenong VIC** Vertikote is recognised as one of Australia's leading and most accredited applicators of powder coatings servicing the architectural, construction,...

  • Customer Service Officer

    2 weeks ago

    Dandenong, Australia SMS Professional Full time

    Work within a friendly and dynamic team - Parking on site - Career progression opportunities SMS Professional has an exciting new opportunity for a Customer Service Officer. Our client has been in business for over 130 years who develop, design manufacture and sell surface material. **Responsibilities In Your New Role**: - Liaising with internal and...