Property and Speciality Claims Consultant

6 days ago

Melbourne, Australia Insurance Australia Group Full time

Make a difference as a **Consultant, Property & Specialty Claims.**

**Join the largest general insurance group in Australia and New Zealand.**

Assess each claim fairly, using your decision-making skills to validate claims and coordinate with suppliers. Manage settlements and maintain accurate records, enabling us to provide a smooth and reliable claims experience.

Your CGU journey commences on **09th January 2025** with a comprehensive, 6-week induction. This **permanent full-time** opportunity offers hybrid working conditions that support a mix of working from home and office. This is a 37.5 hour a week rostered system between the hours of 8am and 8pm EST.

Please note: You will need to be located within 2 hours of an IAG office. With our offices placed nationally you will have your choice for your base location.

**On Offer**
Joining CGU you’ll have access to:

- Boosted superannuation with 13% as standard
- Up to 50% off personal insurance
- Discounts on retail, travel and health items
- Dedicated growth programs, including the award-winning IAG Academy
- Energy transition opportunities to help us be net zero by 2050

**About You**:

- Customer centric focused
- Confident communicator, with effective dispute resolution skills
- Tech-savvy and confident using multiple systems and platforms simultaneously
- Ability to prioritise and manage time effectively in a high-pressure environment
- Experience managing property claims or similar processes is highly desirable
- Demonstrated ability to work autonomously, use initiative, and have good attention to detail

**ABOUT US**
For over 165 years, CGU has partnered with Australian families and businesses. Part of Insurance Australia Group (known as IAG), we’re a leading commercial, rural and personal lines insurer and a top-three provider of workers compensation insurance.
We’re part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Free drinks
- Maternity leave
- Parental leave
- Referral program
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Melbourne, VIC 3000

Expected Start Date: 09/01/2025

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