Digital Producer

Here at Inlight, we’re a digital product agency leveraging strategy, design and technology to solve complex and interesting business challenges. We're passionate about working alongside our clients and create well considered digital products & experiences that deliver maximum impact for our clients and their users.

We are looking for a
**Digital Producer** who will establish, deliver and optimise programmes of work across multiple clients, through their effective delivery team leadership & management, whilst delivering an excellent client experience. This role is a client facing Producer with account management and stakeholder management experience, and experience in delivering complex digital projects.

At Inlight, you’ll get a chance to work on challenging and impactful projects and have plenty of hands-on-involvement from start to finish. Our frameworks and activities support and foster creative thinking, but are lean and flexible enough they don’t slow us down or make us jump through hoops. We’re strong believers that our people, not technology, produce the best outcomes. You'll join forces with 40+ friendly Inlighters who work flexibly between home and our brand new office in Clifton Hill, purpose built with hybrid work being central to its design.

**What we care about**:

- Create digital experiences that solve a genuine human need, and have a positive impact on the people that use them,
- Working in partnership with our clients to create a tangible impact on their business,
- Offering a team a strong sense of ownership and accountability,
- Building a team that’s aligned to our values, without needing everybody to think or sound the same,
- Supporting the growth and learning of our people with defined progression frameworks, coaching, and individual learning fund and regular knowledge sharing,
- Intentionally creating the environments, tooling and connected ways of working that supports our team to create results (and have some fun) in a way that works for them.

**As the new Digital Producer you'll**:

- Be responsible for managing a cross functional team alongside a senior technical team member to deliver programmes of work, not just projects,
- Manage a variety of lead projects from project set up & scoping through to deployment and continuous improvement,
- Be in charge of project documentation and report on project success, estimates, statement of work, reports, budgets, risk management and project rituals to deliver on time, on budget and a great client experience,
- Own scheduling and support growth planning & recruitment of your multidisciplinary team,
- Manage client expectations, negotiate conflicts and align project expectations and required outcomes,
- Manage backlog management & prioritisation across accounts and team,
- Manage stakeholder engagement up to and including C-Suite Level,
- Qualify new business alongside the new business team to help narrow the focus of new opportunities for Inlight.

**You're someone who**:

- Has experience in successfully delivering digital projects,
- Has experience in managing clients and a demonstration of building trusted partnerships,
- Has excellent communication and negotiation skills and the ability to manage project scope and changes,
- Has exceptional time management skills and can demonstrate a planned and organised approach to projects,
- A good understanding and passion for digital,
- Has good judgment and the ability to identify and mitigate risk,
- Is proactive and takes responsibility for your work,
- Has a collaborative approach and the ability to motivate and achieve outcomes through others,
- Is calm under pressure and can lead and reassure others,
- Is excited by the complexity of working on a variety of different projects at the same time.

Diversity in all forms is embraced and encouraged in our team. We are an equal opportunity employer and believe that we are all the better for inviting different perspectives into the thinking, designing, and building of our work. We also think it makes for a more interesting place to work

**Interested?