Retirement Community Manager Carlton

3 hours ago

Carlton, Australia Australian Unity Full time

**What’s on Offer**:
We value our team greatly and the wonderful work they do within our Residential Communities, to enhance the lives of our residents - the most deserving people in our communities.

Our employees enjoy an enviable range of benefits, including the following:

- Competitive remuneration plus super
- Enjoy additional yearly Well-Being and Community leave days
- 14 week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby program for permanent part time employees
- Employee Referral Program - refer your friends and family members and receive $500.00 (part time) or $1500.00 (full time) per successful referral (Terms & Conditions apply)
- Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most
- Attractive employee discounts on Australian Unity products including Financial Advice, Dental, Home Loans, Private Health and General Insurance
- Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more

**Your New Role**

We are looking for an experienced Retirement Community Manager to join the team at our **Premium Retirement Living Tower**, Drummond Place located in **Carlton**. As the Retirement Community Manager, you will manage and oversee the day-to-day operations of our Retirement Villages while ensuring an outstanding experience and quality service to our residents.

Our Walmsley Retirement Village consists of 90 residences and is connected to our wonderful Aged Care facility in Carlton.

Role can be flexible and is open to Permanent Part Time - 4 days per week or Permanent Full Time.

**What does your new role look like?**
- Managing a small team which include administration, gardening and maintenance officers, delivering effective leadership, providing coaching and ongoing support
- Engaging in the community; gaining resident feedback and building strong resident and business relationships
- Effective financial management; overseeing and delivering financial budgets, reporting, processing orders for contract services
- Meeting with Resident Committee; gaining valuable insight on community operations and opportunities
- Conducting self-assessments; identifying gaps and improvements aligned with the ARVAS Standards

**About You**
- Proven experience in a similar role and management of Retirement Community operations
- Strong stakeholder engagement, problem solving and conflict resolution skills
- Strong financial acumen with experience in budgetary and financial management
- A compliance driven individual with thorough knowledge of the ARVAS Standards and Retirement Villages Act 1986
- Proven ability to identify, meet and exceed key outcomes of national accreditation
- Experience in leading teams and managing gardening/contract services

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