Client Growth Manager

3 days ago


Melbourne, Australia GroupM Nexus Full time

**About GroupM Nexus**

GroupM Nexus is the world’s leading global media performance organisation that unites GroupM’s global performance Talent & Technologies. Nexus unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit. The global organisation will be underpinned by a new cross-channel performance platform, AI and international delivery hubs to set new benchmarks for innovation, effectiveness and efficiency for GroupM’s agencies and clients.

With +350 people across Brisbane, Sydney, Melbourne, and Adelaide, our primary purpose is to deliver unrivalled advantage to our clients, stakeholders, and people.

We have a clear **vision** for our business, to lead the next era of media performance. We believe that this spans how we make advertising work better for our people, our planet, our communities, and our clients.

Our Nexus **mission** statement is to place transformative technology at the centre of human experiences. We’ll achieve this by connecting our technology, talent and thinking.

What is Nexus? GroupM’s omni-channel performance engine delivering better business outcomes for clients and agencies.

What success looks like for GroupM Nexus Australia:

- Making Nexus the best place to learn, grow and develop your craft skills
- Unlocking the new agency model with cross-disciplinary media performance teams
- Delivering unrivalled tech, data & AI advantage to our clients and agencies

What does the end state look like? Imagine a world where there is strength in community:

- ** Connected technology** that let’s us engage with audiences across a complex customer journey, delivering better business outcomes for clients.
- ** Connected talent** that let’s our people unlock the bigger omni-channel opportunity with training/developing opportunities outside their current core competence.
- ** Connected thinking** that lets us come together across different disciplines to share, connect and collaborate as one team Nexus.

As market leaders we work closely with our clients to develop a healthy, accountable, responsible and diverse ecosystem that enables data driven marketing at scale, and is mutually beneficial for all partners and the communities at large that we influence. For our people, we are driven by our proposition of offering fulfilling careers driven by intelligence, imagination and inclusion that help redefine the role of media in our daily lives.

We recently launched Nexus Connect, our ongoing commitment to our People. Our goal is to make Nexus the best place to work, learn and grow. We’re passionate about learning & development, empowering our people with fantastic resources such as GroupM University and Career Navigator. Nexus Connect brings forth a bespoke mentoring program that connects our talent to leadership across all facets of the business. We’ve also embedded a ‘Better for All’ initiative to ensure GroupM Nexus attracts the most diverse and representative mix of talent where everyone feels welcome and has equal opportunity to grow.

**Your role in a nutshell**

In this role you are responsible for GroupM Nexus Australia’s engagement with key clients and will act as one of the core agency-facing contacts for GroupM Nexus Australia. You will be involved in supporting client pitches, agency enablement, market, and practice support, as well as to evangelise omni-channel Nexus Solutions while complementing Nexus Practices (when/where relevant).

You will represent and promote GroupM Nexus capabilities (products, technology, and services) within the agencies and to clients, primarily focusing on Client Leads, Strategy, Planning and Technology, Product agency personnel.

This role will focus on new business pitches and existing clients that can benefit from incremental Nexus capabilities, new Nexus products or require digital transformation.

Success of this role will be measured by **new businesses won** and **growth, development of key client relationships, driving key Nexus narratives, new product demand strategy execution**, as well as **team management** and coaching.

You will support the team to drive business growth within Nexus across a specified region (NSW/QLD or VIC/SA/WA), while working closely with the GM Client Growth, as well as the client development leads from each of the Nexus Solutions to drive client growth.

Collaborating with agency product, marketplace, and account leads, and GroupM Nexus colleagues (marketing, product, data, and tech) will be imperative to deliver consultative solutions that meet the needs of clients, win new business, and grow revenue for the group.

**This role will focus on**

**Agency Growth**
- Play an active role in supporting agency new business pitches and digital transformation projects.
- Support Director to grow total agency use of GroupM Nexus including GroupM proprietary media, commerce, and tech solutions.

We believe that diversity is vital and positi



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