Night Audit Supervisor

12 hours ago

Tweed Heads, Australia Mantra Twin Towns Hotel & Apartment Full time

Located between the Tweed River and the beautiful Coolangatta Beach, **Mantra/Sebel Twin Towns Hotel & Apartments** is just a short stroll to the famous Greenmount beach and stunning Rainbow Bay. A main feature of this property is the covered walkway through to everything that Twin Towns Services Club has to offer. All the energy of local dining, bars and entertainment makes working here exciting and different each day.

We are looking for an exceptional, experienced and passionate professional to join our dedicated and friendly team as a **Night Audit Supervisor**.

**As our next Night Audit Supervisor reporting to the Front Office Manager, you will**:

- Manage the overnight operations of the hotel
- Customer service duties including check in, check out and managing any guest enquires.
- Managing the night audit process including correctly posting all hotel revenue for the day, accurately identifying discrepancies, and producing a complete night audit report thoroughly and accurately.
- Ensuring the health, safety and well-being of all guests during your shift
- Monitoring hotel security overnight

**What we are looking for**:

- A night owl, who is a self-starter with the ability to work unsupervised
- Someone with a positive attitude, a genuine customer service focus and the technical ability to process the nightly audit of all front office transactions
- A fast-thinking, customer focused problem solver with initiative that takes pride in creating and delivering memorable guest experiences whilst ensuring that all daily revenue has been captured and reported on
- Night Audit and/or Accounts experience is highly regarded as this role will provide a great career path into other areas of operations or finance

**Accor Benefits**:

- Take advantage of Accor global staff, family & friends discounts on hotel rooms and food & beverage from day one
- Accor’s industry leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs.
- Build your network with more than 290,000 Accor professionals globally sharing the same guest passion.
- We are a World Leading hotel operator. With over 400 hotels in the Pacific and more than 5000 across 110 countries, offering limitless opportunities to grow your career.

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

**Everyone has a story and we want to learn yours**

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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