Retail Customer Service Officer

2 weeks ago

Maddington, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

Role details:

- Permanent part-time opportunity on offer
- Monday - Friday | 12:00pm - 17:00pm
- $26.42 increases $28.24 after 12 weeks + 12% superannuation
- Must travel on occasions between the following suburbs**: Maddington, Armadale, Gosnells & Kelmscott**:

- Post perks Access hundreds of discounts and benefits ranging from discounts on selected Apple products to great deals on hire cars and travel insurance

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Telstra Retail: Full Time Customer Service

    4 days ago

    Maddington, Western Australia Telstra Business Technology Centre Perth South Full time $60,000 - $80,000 per year

    Employment TypePermanentClosing Date13 Nov :59pmJob TitleTelstra Retail: Full Time Customer Service & Sales Consultant MADDINGTONJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Customer Service Officer

    20 hours ago

    Maddington, Australia Autoleague Full time

    Full-time permanent role, Monday - Friday, no weekends! - Increase your earning potential with uncapped commissions - Close to public transport + potential for a company vehicle **Are you passionate about cars and providing exceptional customer service?** **Do you thrive in a fast paced environment and have excellent communication skills?** **If so, we...

  • Customer Liaison Officer

    3 days ago

    Maddington, Australia Autoleague Full time

    Close by to public transport + full-time Monday - Friday - Opportunity for career growth and development - Newly created position, be part of a National automotive group **Are you passionate about building strong customer relationships?** **Do you thrive in a fast-paced, team-oriented environment?** **If so, we have an exciting opportunity for...

  • Customer Service Team Member Pt Hort

    1 week ago

    Maddington, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Retail Manager

    6 days ago

    Maddington, Australia Priceline Pharmacy Kwinana Full time

    **Position Details **Retail Manager **Fundamentals Work Environment**: - Priceline Pharmacy is Australia’s leading pharmacy, health and beauty destination, offering unique products and an inspired range for our customers. - Work is conducted in a Pharmacy/Retail store environment. **Working Conditions**: - The incumbent will be employed under an...

  • Receptionist / Customer Service

    1 week ago

    Maddington, Western Australia All Flags and Signs Pty Ltd Full time $45,000 - $60,000 per year

    WANTED: Remarkable Receptionist for Short-Term ContractWe are looking for an experienced receptionist to join our small admin team in Maddington as soon as possible. Our customer service team members are essential to the success of the company as a whole.This role will be part-time on a short-term contract (ending 19 December 2025) with the possibility of...

  • Retail Merchandiser

    2 weeks ago

    Maddington, Western Australia CROSSMARK Australia Full time $32,000 - $40,000 per year

    Retail Merchandiser – Maddinton - WA (Car and License Required) Live in Kelmscott, Thornlie, Maddington, Huntingdale, Gosnells or surrounds? Want a job that fits in with school runs, appointments, and everyday life?Employment Type – CasualCrossmark, a Great Place to Work certified organisation is offering ongoing casual work in your local area, hours...

  • Retail Merchandiser

    6 days ago

    Maddington, Western Australia CROSSMARK Australia Full time $41,600 - $72,800 per year

    Retail Merchandiser – Maddington - WA (Car and License Required) Live in Kelmscott, Thornlie, Maddington, Huntingdale, Gosnells or surrounds? Want a job that fits in with school runs, appointments, and everyday life?Employment Type – CasualCrossmark, a Great Place to Work certified organisation is offering ongoing casual work in your local area, hours...

  • Retail Store Manager

    4 days ago

    Maddington, Australia Brewmart Brewing Supplies Full time

    Full Time - Be the Store Manager - **MUST** have brewing experience Discover a great place to work at Brewmart Brewing Supplies - a small, family-owned Australian retail business for all things brewing. The Brewmart Team are seeking a hardworking, reliable **Retail Store Manager **to work in Maddington, WA. This is a **6 day a week job, including working...

  • Retail Assistant

    4 days ago

    Maddington, Australia Specsavers Pty. Ltd. Full time

    Two FREE pairs of glasses per year! - On-site Parking / close to Public Transport - Supportive Employee Assistance and Wellbeing Programs **Location**:Maddington **Employment Term**: Casual **Benefits and Perks** - Two FREE pairs of glasses per year! - Birthday and Volunteer leave - 30% off for your family and friends - Staff referral incentives - Work...