Operational Communications Advisor

5 days ago

Burwood East, Australia Country Fire Authority Full time

Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

**About the Role**

This full time, fixed term role will see you provide high-level advice, project management expertise and strategic support to the Operational Communications team and the broader emergency service sector. Operating in a busy and fast-paced environment, the position plays a critical part in supporting significant change and innovation across CFA.

With a broad scope of responsibility, the role will manage a range of operational communication projects and programs from initiation through to delivery and closure. Success in the role relies on strong stakeholder engagement and the ability to build and maintain trusted relationships both internally and externally.

You'll be part of a dynamic team where no two days are the same. The work is varied and challenging, requiring you to juggle multiple projects with competing priorities while keeping people at the centre of everything you do. Your ability to connect with stakeholders, bring them on the journey and influence outcomes will be just as important as your project management expertise.

**About You**

The person we are looking for with have strong expertise in operational communications and proven experience managing projects in complex, fast-paced environments. You build strong relationships and work effectively with a wide range of people.

Organised and proactive, you thrive in a busy team environment where priorities can shift quickly. You're confident juggling competing demands while improving systems and processes along the way. Your communication skills, both written and verbal, are a strength, enabling you to prepare clear and effective documents for a wide range of audiences.

You're tech-savvy, highly proficient in Microsoft Office, and bring strong problem-solving and decision-making skills. Experience in the emergency services sector would be highly regarded.

**Why choose CFA**
- Meaningful Purpose: Your contribution truly makes a difference
- Work-Life Balance: Paid parental leave, generous leave provisions
- Growth Opportunities: Learning and development
- Flexibility: Hybrid work options with flexible work arrangements
- Discounts: Emergency Memberlink discounts on various services
- Wellbeing Focus: Healthy for Life programs, flu vaccinations
- Member Assistance Program: Access support across 8 service pathways

**Your Application**

**Pre-employment Checks**
- Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

**CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.**

**Applications close: 11:59pm 21**st** September 2025

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