Ward Clerk Casual Bank

Location: Melbourne | Western Metropolitan

Job type: Casual

Organisation: Forensicare

**Salary**: Salary not specified

Occupation: Health and Allied Health, Policy, Prison and Corrective Services

Reference: 16110
- Extensive investment in facilities and people supporting our significant service expansion
- A culture where people care
- Hourly base rate $35.85 with 25% Hourly casual loading + 11% SuperAbout the Role:

- Ward Clerks across Prison Services Forensic Mental Health Services - Ravenhall Correctional Centre - provide high quality administrative support to the multi-disciplinary teams working within the service. The Ward Clerks work under the direction of the relevant Program/ Unit Manager who is responsible for the management of the area and will provide guidance on work priorities. Health Information Manager will provide Health Information support and guidance as required.
- Forensicare provides specialist forensic mental health services across 12 of Victoria’s 14 prisons with expansion underway to include Western Plains in the Barwon region.
- **_Casual shifts/ coverage will be required across Prison Services:_**
- Ravenhall Correctional Centre
- Metropolitan Remand Centre
- Dame Phyllis Frost Centre
- Port Philip Prison
- Melbourne Assessmet Prison

**About the Role**:
Providing adminitrative support to various prison sites on a casual basis

**Duties**:

- Ensure a timely response to incoming calls, take messages, and provide a prompt response to enquiries.
- Assist in receiving and welcoming visitors, including providing them with relevant information and directing them appropriately.
- Respect confidentiality and sensitivity of activities when liaising with internal and external stakeholders.
- Monitor the Administration area fax machine and ensure documents are recorded, forwarded promptly to the correct locations.
- Provide support and assistance to the Program Managers and Operations Manager, as required.
- Engage constructively and share information on work related matters with colleagues and team members to support delivery of the best and most appropriate service outcomes.
- Meeting preparation including the recording and distribution of agendas and minutes (after approval).
- Coordinate meeting dates as required.
- Organise photocopying, faxing and scanning as requested.
- Coordinate diary appointments and arrange meetings and room bookings for the senior management team as requested.
- Maintain an efficient office information filing system.
- Order and maintain stationery, consumables and Forensicare kitchen supplies.
- Assist with updating procedures in the Administration Procedure Manual.
- Process invoices for goods and services.
- Assist with uploading content to SharePoint.
- Demonstrate compliance with Forensicare policies and procedures, local correctional centre Operating Instructuions, and other relevant legislation, standards and ethical codes of practice.

**A culture where people matter.**
- Excellent supervision and investment in the skill development of all our team members.
- Well defined career pathways existing across our Directorates with multi-disciplined Teams.
- Salary Packaging Options available - Mortgage, Rent, Car, Expenses
- A leading, multi-faceted approach to safety, with unparalleled strategic, practical, individualised and team-based supports to minimise risks and fear and maximise safety and security, underpinned by our workplace health and safety strategy.
- Celebration and reward for good performance, through employee recognition.
- Access to an employee assistance program - an external, confidential, self-referral employee wellbeing program, for personal or work-related matters.
- A mental health and wellbeing program providing psychological, peer support and critical incidence response programs.
- **Please Note - Applications will be reviewed and Interviewed as they are received.**

**Eligibility**
- ** COVID19 & Influenza Vaccination Evidence**: