Specialist Supervisor

5 days ago

Guildford, Australia WesTrac Full time

**Posted Date**:5 Jun 2025

**Location**:Guildford, WA, AU
- Reporting into the HMS & Drill Services Manager, the **Specialist Supervisor - Drills** will join our HMS & Drill Services team on a permanent full-time basis at our South Guildford Headquarters.
- This role involves leading and mentoring a team of Drill Technicians, providing technical support, and partnering with customers to build long-term, mutually beneficial relationships.

**Roster**: Monday to Friday, 10.5 hours per day (including meal break)

**What You’ll Do**:

- Coach and develop a team supporting surface mining drills across multiple OEMs
- Oversee aftersales equipment support, warranty repairs, and performance strategies, including major shutdown works
- Conduct regular site visits to build and maintain strong customer relationships
- Provide hands-on technical support to Drill specialists and technicians

**Skills & Experience**:

- Demonstrated leadership and management experience in a supervisory role
- Background in Field Service and mine site operations
- Strong technical aptitude with Drill equipment
- Flexibility and willingness to travel to site as required
- Advanced stakeholder engagement and relationship-building skills
- OEM dealership experience is advantageous

**Our Benefits inclusive of but not limited to**:

- **Financial Benefits** - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown
- **Health & Wellness** - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family
- **Culture & Career** - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute
- **Additional Perks** - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

**Our Company & Commitment**
- With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

**Reference Number**: 4153

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