Learning Lead

18 month, full-time fixed-term contract role leading the design, development and implementation of learning initiatives for the Human Resources Information System (HRIS) and Support Management Platform (SMP) systems implementation.
- Enjoy flexibility - Hybrid with predominantly WFH with 1 day in office per week (Cheltenham or Lilydale)
- Melbourne based role - Australian working rights required
- Attractive salary on offer + Not-for-Profit Salary Packaging
- Join a values-oriented Human Rights Organisation

**About Us**:
Melba has been supporting the Victorian community for over 50 years. What began with three families in search of a different kind of day support for their children with disabilities, has become a mission to open a world of opportunities for people to live fabulous lives of their choosing. The human rights of the people we support are at the centre of everything we do

Melba is undergoing a digital transformation as part of its Future Melba strategy and aspiration to be a globally renowned organization, dedicated to enhancing the lives of people we support. This involves modernising our systems and making it easier for our people to care for the people we support.

The Learning Lead, reporting to the Capability Development Manager, will work closely with the Project Management Office (PMO) Change team, leading the learning strategy and approach for the SMP and HRIS systems implementation. The Learning Lead role is pivotal in ensuring a seamless transition and adoption to the new systems across the organisation.

This includes partnering with the change team to understand the learning outcomes of the change impact assessments. This will guide the learning requirements, design, development, implementation and management of the learning strategy, approach and initiatives, for the HRIS and SMP systems to ensure the successful adoption of both systems and processes through impactful learning solutions and experiences. Varied learning approaches will need to be carefully planned and implemented to cater for the different work practices across the Melba workforce, and the strong need to uplift technology and process capability.

This role is pivotal in shaping and enhancing digital learning experiences, ensuring a seamless transition and successful adoption of the new HRIS and CRM systems across the organisation. You will bring deep expertise in learning design and implementation of high-quality learning solutions focussed on new systems implementations.

**About You**

You are a highly collaborative individual, naturally engaging colleagues in the development and refinement of ideas. With a strong growth mindset, you are driven by curiosity and a passion for continuous learning. You are always seeking to improve learning solutions and people experiences which allows you to solve challenges effectively.

**Qualifications & Experience**
- Demonstrated experience in leading comprehensive learning solutions to support the implementation of HRIS and SMP systems in medium and large organisations.
- Proven experience in Learning and Development in complex organisations undergoing digital transformation.
- Experience in managing and executing the end-to-end training lifecycle, including learning needs assessment, learning strategy and planning, designing curriculum, defining learning pathways, concept development, learning delivery and evaluation of learning both internally and through external vendors for HRIS and CRM systems implementations.
- Proven expertise in designing and implementing strategies that have lifted digital capability in organisations including working with change and project managers, SMEs, system and change champions.
- Experience with Digital Adoption Platforms (e.g. WalkMe, Whatfix) to support organisatonal learning and technology use.
- Collaborating with stakeholders to identify learning gaps, demonstrating empathy and active listening, and co-creating tailored learning solutions that drive successful outcomes.
- Proven experience working in organisations where the workforce is not primarily desk-based or digitally connected, with low digital capability, demonstrating an understanding of the unique challenges this presents for learning.
- Strong influencing and relationship-building skills with the ability to achieve mutually beneficial outcomes in challenging environments.
- Partnering with external vendors to co-create or source learning solutions that align with the project brief, ensuring quality control and alignment with organisational objectives.
- Qualifications in Human Resources Development, Learning and Development or Cert IV in Training & Development or equivalent work experience

**Requirements**:

- A current NDIS Worker Screening and Working with Children Check (we can support you through the process of obtaining one or both checks if you don’t already have them).

**Why Join Us?**
- We are a human-rights, values-based, not-for-profit community organisation comm