Aged Care Team Leader

**ROLE**:
The role of the Aged Care Team Leader is to oversee all activities of the Aged Care Unit Case Managers.

A full-time position has become available for an experienced Aged Care Team Leader to join our growing Aged Care team, based out of our Preston Office.

**DUTIES**:

- Assign caseloads and delegate work to Aged Care Case Managers, oversee their progress towards goals and coach them as necessary.
- The Team Leader will maintain their own appropriate caseload of clients.
- Oversee the on-boarding of Aged Care clients to the program.
- Oversee support planning of all Aged Care clients to ensure that supports are delivered as required.
- Create a healthy and productive team working environment.
- Conduct regular Aged Care Unit team meetings and keep appropriate records.

Ensure that Case Managers:

- Follow policies and standards and adhere to relevant compliance requirements.
- Maintain accurate work files and case notes.
- Complete staff appraisals and performance reviews as required under ADEC procedures.
- Data input as required on Care Manager.
- Update and advise the Aged Care Unit Coordinator on the work and the progress of the program.
- Other tasks and duties as directed by the Aged Care Unit Coordinator.

**RESPONSIBILITIES**:

- Adhere to appropriate policies, systems and procedures set by ADEC and by regulating authorities.
- Ensure ADEC Aged Care clients’ support requirements and subsequent support planning are conducted at the highest quality level and maintained on an ongoing and regular basis.
- Ensure best practice to optimise the safety and wellbeing of Clients receiving services from ADEC.
- Gather feedback from Aged Care clients regarding the delivery and standard of services provided by Aged Care Case Managers.
- Support the Aged Care Unit Coordinator to meet relevant Quality Improvement and compliance requirements.
- Contribute to the development of ADEC’s Aged Care program.

**KEY PERFORMANCE INDICATORS**:
The Aged Care Team Leader’s performance will be measured against the following criteria:

- The quality and accuracy of client planning and support records.
- The progress and professional development of Aged Care Case Managers.
- Satisfaction of clients with service planning and support delivery, as gauged by client feedback.
- Contribution to ADEC policies, procedures and audit requirements.

**KEY SELECTION CRITERIA**:
**Essential**:

- Certificate III in HACC/Certificate IV in Aged Care, or equivalent.
- Previous experience in the aged and disability field, in a comparable position.
- Previous experience leading a team.
- Highly developed verbal and written communication skills.
- Hold a valid and current licence to drive a motor vehicle, issued by the appropriate authority in the jurisdiction in which the holder will drive, and appropriate to the type of vehicle to be driven.
- A reliable car and full Comprehensive Insurance cover.
- Ability to work without direct supervision, within guidelines and procedures.

**Desirable**:

- Current Level 2 First Aid and CPR Certificate.
- Formal qualifications in social work, nursing, community services or related areas.
- Excellent time management and task planning skills.
- Previous experience of working with ethnic communities.
- Second language.

**AWARD AND CLASSIFICATION**:
All ADEC employees are employed under the terms, conditions and entitlements of the Modern Award - Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES). The classification for this position is Level 4.

**“It is mandatory to be fully vaccinated for this position and proof of vaccination will be required”.**

**What you’ll get in return**:
**You’ll also receive**:

- Salary packaging options
- Great team environment
- Chance to make a difference

**What you need to do now**:
**Salary**: $42.25 per hour

**Benefits**:

- Salary packaging

Schedule:

- Monday to Friday

Application Question(s):

- Have you completed a qualification in aged care?
- What is your Covid-19 vaccination status?
- How many years' experience do you have as an Aged Care Team Leader?
- Do you have a current Working With Children (WWC) Check?
- Have you completed a qualification in community services?
- How many years' experience do you have as an Aged Care Case Manager?
- Do you have a current NDIS Worker Screening Check?

Licence/Certification:

- Australian Driving Licence (preferred)