Account Technical Lead

5 days ago

Greater Adelaide SA, Australia NRI Australia Full time

We are excited to announce an internal opportunity for the role of **Account Technical Lead**. This role is ideal for a technical expert looking to step into a leadership position and play a key part in delivering outstanding client services while managing and mentoring technical staff.

**Key Responsibilities**:

- **Technical Leadership**: Deliver high-quality technical outcomes for clients, ensuring SLAs are met and projects are delivered successfully.
- **Operational Excellence**: Maintain infrastructure health for assigned accounts, including validating backups, performing daily checks, and ensuring proactive monitoring.
- **Team Management**: Provide performance management and development for technical team members aligned to client accounts.
- **Documentation**: Ensure all client documentation is up to date and compliant with contractual obligations.
- **Client Engagement**: Build and maintain positive, professional relationships with clients, internal teams, and third-party partners.
- **Continuous Improvement**: Drive service enhancements to improve efficiency and the quality of technical delivery.

**What We’re Looking For**:

- Experience leading and managing team performance.
- Strong skills in negotiation, influencing, and conflict resolution.
- At least 5 years of technical experience in a relevant field.
- A solid understanding of ITIL frameworks or experience delivering services in an ITIL-aligned environment.
- Business acumen and emotional intelligence to foster constructive relationships with stakeholders.
- Certification in a technical discipline from a major vendor (e.g., Microsoft, AWS, Cisco, Juniper, Oracle, VMware).
- Flexibility to provide 24/7 escalation support when required.

**Why Apply?

  • Software Project Lead

    4 days ago

    Greater Perth Area, Australia Technical Resources Full time $80,000 - $120,000 per year

    Project Lead – Software & Applications DevelopmentAre you passionate about turning software ideas into reality? Do you thrive leading high-impact applications projects, managing technical complexity, and guiding teams to deliver elegant, reliable solutions?We're seeking aProject Leadto take ownership of software and applications development initiatives,...

  • Technical Lead

    3 days ago

    Adelaide Region SA, Australia EGM Partners Full time

    **About the Company** Amplify-Now is strategy execution software used by large enterprises to track the impact of their investment in strategic change projects. It allows organisations to visualise success across initiatives, de-risk their transformation effort and provide a single source of truth to your teams. **About the Role** As a Technical Lead, you...

  • Salesforce Technical Lead

    3 days ago

    Greater Adelaide SA, Australia Meithee Tech Private Limited Full time

    **Key Responsibilities**: - **Requirement Gathering**: Collaborate with business stakeholders to gather and analyze requirements, translating them into technical specifications and solutions. - **Technical Leadership**: Provide technical guidance and mentorship to development teams, ensuring high-quality code and adherence to Salesforce standards. -...

  • Technical Lead

    1 day ago

    Greater Adelaide SA, Australia BT Financial Group Full time

    Create your best future and join Westpac as a Technical Lead. **What’s the role?** You will support the wider deliverables of Specialised Services & Operations and assist in the resolution of production issues, acting as a key contact for areas such as Risk, Compliance, and Group Assurance for all processes within their domain for issues such as incident...

  • Technical Account Manager

    1 week ago

    Greater Adelaide SA, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) As the Technical Account Manager, you will be focused on building and nurturing relationships with our clients, ensuring their technical...

  • Financial Crime Operations Training Lead

    5 days ago

    Greater Adelaide SA, Australia SkyCity Entertainment Group Full time

    SkyCity Adelaide is currently looking for an experienced Financial Crime Operations Training Lead and Technical Writer to join our Financial Crime team. **About the opportunity** This is a chance to step into a critical role at SkyCity Adelaide, where your impact will be felt across the Financial Crime Operations team and beyond. As the Financial Crime...

  • Ict Technical Project Lead

    1 week ago

    Greater Adelaide SA, Australia Department of the Premier and Cabinet (DPC) Full time

    Job Reference: - 8NBA1482 - Eligibility: - External Vacancy - Open to Everyone - Business Unit: - State Library of South Australia - Location: - Adelaide - Salary Range: - $108,109 - $116,864 - Classification: - ASO700 - Duration: - 24 Months - Closing Date: - 15 May 2025 **Role Highlights**: - Lead re-engineering identified ICT services to improve...

  • Technical Lead

    2 weeks ago

    Adelaide Region SA, Australia Talent International Full time

    australia adelaide permanent au$170000 - au$180000 per annum**Lead to Solution Architectures** **Adelaide Based role** **24 months Fixed term Permanent role** One of our clients is looking for a Technical Lead to assist/ lead the solutions architectures. Adelaide based role with hybrid work schedule. Important points: - Leads the development of solution...

  • Lead Accounts Officer

    3 days ago

    Greater Adelaide SA, Australia Consolidated Power Projects Australia Full time

    **Introduction**: - Full-time permanent position - Based in our Hutt street office - Join an industry leader who is supporting Australia move towards a cleaner energy future **Description**: Who are Consolidated Power Projects (CPP)? As part of the Quanta Services Group, a Fortune 300 Company, Consolidated Power Projects Australia (CPP) is an industry...

  • Technical Specialist

    3 days ago

    Greater Adelaide SA, Australia EML Group Full time

    Technical Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows...