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Assistant Manager

2 weeks ago

Brunswick, Australia Mokum Full time

Dutch all-day eatery and bar seeking an experienced Assistant Manager with a passion for delivering exceptional guest experiences.

Situated on busy Sydney Road in Brunswick, Mokum is the only dedicated Dutch café and bar in Victoria.

Mokum is a sentimental nickname given to the city of Amsterdam and has come to mean ‘safe place’ with the city of Amsterdam widely considered a place where differences are celebrated, and people have been welcomed from all over the world. The culinary scene in Amsterdam also reflects this diversity.

Our Mokum aims to be a ‘safe place’ where people from all walks of life are welcomed warmly and made to feel at home, and our menu celebrates traditional Dutch flavours alongside the flavours and dishes from the Surinamese, Indonesian, Antillean, Turkish and Moroccan communities calling Amsterdam home today.

We focus on quality ingredients and make almost everything in-house. This includes roasting our own coffee and making our own cakes and treats. We also pride ourselves on our extensive range of Dutch and Belgian beers, along with an extensive list of local and imported wines and cocktails designed using liqueurs made in-house from spices and flavours commonly used in Dutch desserts.

Our venue seats around 60 guests at any one time with an additional bar area for up-to 15 more guests. We also have a dedicated function space upstairs which can accommodate a further 30-40 guests.

The Assistant Manager will be working alongside the owner/manager and head chef and will be responsible for directing and supervising a small FoH team to deliver exceptional experience for our guests.

It is **essential **that you have:

- At least **3 years of experience** in a similar management role
- Hospitality experience working across **restaurants and bars**
- Demonstrated **leadership experience **with a focus on staff development
- Knowledge and passion for cocktails & **European beers** & wine
- Exceptional service skills and guest focus
- Solid understanding of management practices
- Hands-on, highly adaptable and able to perform in high-pressure service periods
- Excellent organisational and time management skills
- Ability to demonstrate initiative
- Understanding of financial budgets and achieving set targets
- Experience using POS, reservations, Microsoft Excel and Word and other related software
- Excellent communication and presentation
- Ability and willingness to work a flexible roster including weekends, evenings and public holidays
- Knowledge of Dutch language, cuisine and culture
- Experience as a barista and ability to make consistent latte art

Why Join?
- Daily staff meals
- Flexible roster with a company that respects your work/life balance
- Fair and transparent pay, plus super and tips
- Genuine career growth opportunities

Pay: $60,000.00 - $71,000.00 per year

**Benefits**:

- Employee discount
- Free food

Schedule:

- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Tips

Application Question(s):

- Are you passionate about delivering exceptional guest experiences?
- Do you have good knowledge of Beer & Wine?

**Experience**:

- hospitality management: 3 years (required)

**Language**:

- Dutch (preferred)
- English (required)

Licence/Certification:

- RSA (required)

Work Authorisation:

- Australia (required)

Work Location: In person