Administation Assistant

**About Flexikitch**:
Recognised as one of Australia’s fast 100 growing start-up businesses*, we’re a high growth company specialising in providing finance, hospitality equipment and field service nationally to a wide variety of hospitality businesses throughout Australia.

We’re passionate about the hospitality industry and believe in the vision of business ownership by supporting ambitious and creative individual/s.

As a company, we are team orientated and values driven, we embrace change, creativity and diversity and offer a supportive work environment.

Initially you’ll work from our North Coburg office until our new headquarters in Brunswick is ready where you’ll get to enjoy brand-new centrally located facilities which will include onsite café, staff lounge, gymnasium, landscape garden and scooters

In addition to this **we provide well-being days off throughout the year, have a passion for food and are a dog friendly business**

*The Financial Review 2017 Fast Starters, 2018 Fast 100 and Fast 100 in 2020

**Your Role**:
As a highly motivated Administration Assistant your role will be a core function in the overall fulfilment process for onboarding a customer. You will be someone that enjoys working in a fast-paced environment, be part of a strong and engaged team and a workplace where you can contribute, challenge, and grow.

You will work alongside all divisions of the business, and it is imperative that you have a strong passion for the hospitality industry and our customers, as your duties will include general and fleet onboarding & terminations, contract management, coordination of fleet transportation and assisting with the management of inbound service calls.

Duties and responsibilities:

- Onboard general & fleet contracts
- Terminate rental agreements
- Provide residual payouts and quotations
- Assist with all service requests and allocating jobs to the relevant technicians
- Assist with customer queries and complaints
- Build relationships and work collaboratively with clients and organisational peers
- Provide administration support to the sales team
- Coordinate transport and brief logistics companies
- Process orders
- Monitor, control and manage work orders and job requests to meet customer expectations
- Ensure clear, constructive, and timely communication to key stakeholders
- Receive and manage calls accordingly
- Help with processing invoices, billing, and purchase orders
- Attend trade shows when required

Sills and expertise:

- First and foremost a strong passion to help our customers and work as a member of the team
- Excellent written and verbal communications skills
- High level of attention to detail
- Ability to work in a fast-paced environment
- Ability to adapt to new situations
- Good level of general IT skills (MS office suite, CRM systems)
- Reasonable numerical skills
- Exceptional communication and multitasking skills
- Exceptional time management skills
- Excellent project management skills
- Ability to negotiate and meet tight timeframes
- Be prepared to travel on occasions interstate and/or offshore

If you are a driven individual, are highly customer focused, and you’re wanting to put your skills to effective use and to make an impact in a stable, growth focused organisation, then this may be the position for you

To be considered for this role:

- You must reside in Australia (Melbourne) and be a **permanent resident** - overseas applicants will not be considered for this role
- Only successful applicants will be notified for interview.

**Salary**: From $55,000.00 per year

Schedule:

- 8 hour shift