Itc Application Administrator

2 days ago

Carole Park, Australia Sunny Queen Pty Ltd Full time

**Introduction**:
Welcome to the Sunny Side

Sunny Queen Australia is an Australian farmer owned company, with over 90 years "eggsperience" in the industry. Beginning life as the Queensland Egg Board in 1930, Sunny Queen has now become one of the most well-known, and well-loved food brands in the Country. From Humble beginnings at local farmer's markets, Sunny Queen is now Australia's leader in eggs and egg products available at all major supermarkets across Australia.

A career at Sunny Queen Australia means becoming part of a working culture that recognises people development as crucial to overall long-term success.

Why not join the team that brings a smile every day to millions of people in Australia and around the world.

**Description**:
We're seeking an experienced ITC Application Administrator to join our dynamic team at our state-of-the-art facility based in Carol Park. In this pivotal role, you'll take charge of business systems administration and continuous improvement playing a key part in keeping our operations at the forefront of innovation. Come embark on a journey with us at the Sunny Side and launch your career with us today.

**Key Responsibilities**:
Responsible for core business systems release management to coordinate end user testing before deployment
Occasional travel to assist with systems rollouts or feature releases to new or existing warehouses
Requirements analysis with end users for feature requests to transfer user requirements to external consultants for business system optimisations
Assist with infrastructure support providing level 2 & 3 direct support, including virtualisation environment management when required
While primarily supporting level 3 business systems, shift rotations will require the support of standard level 1 & 2 helpdesk requests
Ensure data security, network monitoring, compliance
Undertake special projects as needed

**Skills and Experiences**:
**To be considered for this role, you will have**:
5+ years' experience in a similar role
Strong troubleshooting and problem-solving skills
Proficient with Dynamics 365 ERP having exposure to AR, AP, Advanced Warehousing and related modules.
Experience with EDI systems.
CRM experience desired but not essential
Proficient in Microsoft Windows OS and SQL server systems
Understanding of Microsoft 365/Azure, Power Platform
Ability to work well in a small collaborative team whilst having the ability to work independently
Self-motivation, relationship-building skills
Degree in Information Systems or related field preferred

**Sunny Queen Perks**:

- A great workplace culture
- Competitive remuneration
- WFH Opportunities
- Company phone & laptop
- A paid day off each year to celebrate your birthday
- Free onsite parking
- Free annual flu shots
- Corporate Health Fund
- Casual Friday’s
- Monthly business morning teas
- Opportunity for personal and professional development
- Reward and Recognition program
- Beautiful offices and state of the art facilities

No agencies please

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