Dental Receptionist Five Dock, Nsw

1 week ago

Five Dock, Australia Bupa Dental Care Full time

**Job reference: KEGN-JO-2210-20807**
- Wonderful opportunity for an experienced dental receptionist
- Exciting Permanent Full time opportunity at our state of the art practice
- Join our friendly team & assist with general, preventative, restorative & cosmetic dentistry

A career at **Bupa Dental Five Dock **is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both Bupa Dental and our customers.

**Heart of the role**:

- Develop and maintain positive relationships by providing excellent customer service to our patients
- Ensure smooth and efficient running of the front office area
- Patient liaisons; communicating the need for treatment to our patients in an educated and professional manner
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
- Patient management; answering all phone enquiries, greeting, and assisting clients, checking, processing & managing customer accounts; assisting to manage the patient recall system
- Processing referrals; finalising referral letters and other practice correspondence, managing internal & external referrals

**What you'll bring**:

- Experience in the dental industry is regarded but not essential
- Possess excellent written and verbal skills
- Possess excellent customer service skills and the ability to work at a fast pace
- An ability to work under pressure in a calm manner
- A willingness to hit the ground running and work autonomously
- Ability to build rapport with patients, in a cheerful, light-hearted manner

**Benefits of joining Bupa Dental Five Dock**:
Work with us in a practice support role, and you can look forward to being surrounded by great colleagues as you play your own part in embedding our people-friendly, patient-centric ethos. We'll also give you access to;
- Paid parental leave
- Standard leave entitlements (Annual leave, sick leave, bereavement leave, carers leave)
- Reward and recognition programs
- Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
- Networking opportunities across the business and with peers
- Salary sacrifice policy
- Access to benefits such as, HI discount, optical discount, pet and travel insurance discounts, etc
- Set remuneration bands with regular performance discussions and remuneration reviews

**How to apply**:
Alternatively, to discuss this role or other opportunities within the Bupa Dental Care Network please contact **Annyas Badran** directly on **+61 407 108 482.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Referral program

Schedule:

- 8 hour shift

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