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Service Delivery Coordinator

2 weeks ago

Norwood, Australia Just Living Full time

**Just Living - Adelaide SA**

Just Living is a proudly South Australian registered NDIS service provider offering personalised disability supports and specialist accommodation options, including Supported Independent Living (SIL), Short-Term Accommodation (STA), and Specialist Disability Accommodation (SDA). Our mission is to empower participants to maintain independence, dignity, and achieve their individual goals.

**About the Role**

We’re looking for an experienced health professional with a nursing or similar acquired background (Enrolled Nurses encouraged to apply). In this role, you'll enjoy managing a medium-sized, highly manageable caseload, working closely with participants, families, support coordinators, and multidisciplinary teams to deliver person-centred, high-quality clinical oversight.

You’ll be responsible for delivering clinical oversight, coordinating services, and supporting support workers across a diverse range of participant needs. The role focuses heavily on proactive engagement with families, representatives, and external providers to ensure continuity and quality of care.

**Benefits**
- Enjoy a balanced workload and supportive workplace culture
- Diverse clinical exposure across a variety of disabilities (complex and everyday living supports)
- If applicable, AHPRA and nursing liability renewals covered by Just Living
- If applicable, Your AHPRA Insurance will be covered by Just Living
- Generous support to complete your annual Personal and Professional Development hours
- Fuel Card
- EAP Assistance

**Your Responsibilities**
- Initiating and maintaining productive relationships and strong rapport with participants and their representatives, external stakeholders, and service providers who may present with differing priorities.
- Provide clinical oversight and coordinate care including wound, bowel, stoma, continence, diabetes, medication, behaviour, PEG feeding, tracheostomy care, epilepsy management, manual handling, and infection control.
- Development, review, and updating of comprehensive case plans, risk assessments, and allied health reports
- Regular medication chart reviews, management of online medication apps, and oversight of participant medical appointments and reviews
- Staff training, clinical competency assessments, and support worker supervision
- Incident investigation, clinical reviews, and maintaining compliant clinical documentation per NDIS standards
- Maintain and update internal records, care plans, and progress reports
- Overseeing the quality of Just Living's support service to individual NDIS participants.

**Your Experience and Qualifications**
- Experience working as a nurse or in a clinical role with comparable responsibilities and skills
- Demonstrated knowledge and understanding of NDIS compliance and practice standards, and processes, and other relevant industry standards.
- Sound understanding of, and compliance with NDIA Quality & Safeguarding Commission Reportable Incidents and other reporting requirements.
- Demonstrated competency in the day-to-day management and oversight of quality service provision in the disability and community service sector, and experience of contemporary service delivery for people with complex needs.
- Demonstrated expertise in wound care, bowel/stoma management, continence, diabetes, medication management, behavioural supports, PEG/enteral nutrition, seizure and epilepsy management, manual handling, and infection control procedures
- Sound clinical judgement, strong independent work ethic, and ability to work effectively within multidisciplinary teams
- Experience developing and overseeing care plans, participant support strategies, and providing training to disability support staff
- Valid SA driver’s licence, First Aid certificate, and required clearances

**Why Choose Just Living?**
Join a dynamic, supportive team passionate about quality care and genuine outcomes. Make a meaningful impact every day in a role that values your clinical skills and respects your work-life balance.

Pay: $85,000.00 - $95,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance

Application Question(s):

- Do you have experience working in the disability services sector?
- How many years' experience do you have as a Service Delivery Coordinator or in a similar role?
- How would you rate your English language skills? (Limited Proficiency, Professional Working Proficiency, or Native/Bilingual Proficiency)

Licence/Certification:

- qualification in nursing (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 22/08/2025