Current jobs related to Ndis Intake Officer - Norwood - Ability Action Australia

  • NDIS Intake Officer

    1 week ago

    Norwood, Australia MedHealth Full time $60,000 - $80,000 per year

    Company Description We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family. Job Description Ability Action Australia is...

  • Maintenance Officer- Norwood

    8 hours ago

    Norwood, Australia Regis Aged Care Full time

    **General information**: - Position number - 50533984 - Posted date - 30-Jun-2025 - Closed date - 20-Jul-2025 - Division - Residential Aged Care - Business unit - Southern Operations - Office location - Norwood **Description and requirements**: **This is a casual 2 days a week role (one day at Regis Norwood and one day at Regis Legana)** **Real impact you...

  • Training Coordinator

    2 weeks ago

    Norwood, Australia genu Full time $65,000 - $86,000 per year

    Location: NorwoodBrand: Training & EmploymentDate Posted: 28 Aug 2025Job number: 2241 – Training CoordinatorLocation: Norwood, Adelaide (Hybrid – 1 day WFH)Employment Status: Permanent, Full Time – 9am-5pmPay: $43.14 p.h. + super + salary packaging (genU Training EA, General Staff Level 6.2)About usAs part of not-for-profit organisation genU, we...

  • Employment Support Consultant

    2 weeks ago

    Norwood, Australia Maxima Full time

    Flexible Working Arrangements and great tax free benefits - Work with Australia's leading Disability Employment Services provider - Collaborative working environment with supportive leaders **At Maxima, we see potential.** - Do you enjoy building relationships with others? - Are you passionate about helping make a difference in people’s lives? - Do you...

  • Speech Pathologist

    7 days ago

    Norwood, Australia MedHealth Full time $104,000 - $130,878 per year

    Company Description Welcome to Ability Action AustraliaWe are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family.Help us help...

  • Cleaner- Norwood

    8 hours ago

    Norwood, Australia Regis Aged Care Full time

    **General information**: - Position number - 50500698 - Posted date - 02-Jun-2025 - Closed date - 01-Jul-2025 - Division - Residential Aged Care - Business unit - Southern Operations - Office location - Norwood **Description and requirements**: Real impact you can feel good about There’s something special about what we do at Regis. Our hearts and minds...

  • Food Service Assistant- Norwood

    7 days ago

    Norwood, Australia Regis Aged Care Full time

    **General information**: - Position number - 50500702 - Posted date - 23-Jun-2025 - Closed date - 25-Jun-2025 - Division - Residential Aged Care - Business unit - Southern Operations - Office location - Norwood **Description and requirements**: **Real impact you can feel good about** There’s something special about what we do at Regis. Our hearts and...

  • Food Service Assistant- Norwood

    8 hours ago

    Norwood, Australia Regis Aged Care Full time

    **General information**: - Position number - 50500702 - Posted date - 05-May-2025 - Closed date - 18-May-2025 - Business unit - Residential Aged Care - Division - Southern Operations - Office location - Norwood **Description and requirements**: Real impact you can feel good about There’s something special about what we do at Regis. Our hearts and minds...

  • Food Service Assistant- Norwood

    2 weeks ago

    Norwood, Australia Regis Aged Care Full time $45,000 - $60,000 per year

    General information Position number Posted date Jun Closed date Jun Division Residential Aged Care Business unit Southern Operations Office location Norwood Description and requirements Real impact you can feel good about There's something special about what we do at Regis. Our hearts and minds approach is at the core of who we are. We know that real...

  • Speech Pathologist

    3 weeks ago

    Kensington and Norwood, South Australia MedHealth Full time

    Company DescriptionWelcome to Ability Action AustraliaEvery day and in many ways, we help people to achieve their goals. This is as true for our NDIS participants as it is for our employees We prepare our people for the next step in their careers through career mapping, peer coaching and comprehensive leadership training. We celebrated 60+ internal...

Ndis Intake Officer

3 weeks ago

Norwood, Australia Ability Action Australia Full time

**Company Description**
We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family.

Ability Action Australia is currently experiencing significant growth and we are seeking an experienced individual to join our Concierge (Intake) Team. As part of our Concierge team, you'll provide on-the-ground support to both internal and external stakeholders, delivering a positive and proactive service from first contact through to service delivery, helping NDIS participants get more out of life today. #AAA

We have an opportunity for an experienced person to join our team located in **Norwood**. This role will see you working from the office.

**On a daily basis, you will**:

- Allocate referrals efficiently to ensure NDIS participants receive timely and appropriate services.
- Collaborate with NDIS stakeholders to convert enquiries into referrals while delivering exceptional customer service.
- Provide clear guidance and tailored advice to participants about our services and the broader NDIS scheme.
- Work with operational teams and leaders to ensure a smooth intake and positive service delivery experience.
- Manage funding requests to ensure NDIS funds are available and used appropriately.
- Maintain accurate case management records, documenting all plans, progress, communications, and interactions.
- Understanding of person-centred practice, NDIS principles, and disability service standards, with experience in the NDIS and/or disability sector.
- Experience in intake, case management or similar client-facing roles.
- Strong customer engagement, communication, and negotiation skills, with a commitment to high-quality, tailored service.
- Ability to work independently, manage priorities, meet targets, and adapt to changing environments.
- Proficient in Microsoft Office and database systems, with the ability to work within prescribed systems and processes.
- Holds NDIS Worker Screening Clearance and Working with Children Check (or willing to obtain).

**Additional Information**

Not ready to apply? You can click here to add me on LinkedIn or send me a message.

**You are welcome here.**

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.