Regional Retail Manager

2 weeks ago

Sydney, Australia Nick Scali Full time

**Company Description**
For over 60 years, Nick Scali has been a nationally recognised household name in the Australian furniture industry. Following our acquisition of Plush Sofas in late 2021, we now operate over 110 showrooms across Australia and New Zealand, with exciting plans for further expansion in 2025.
At Nick Scali, we believe furniture is more than function — it’s where life happens. With a proud history of craftsmanship and design excellence, we’ve been furnishing Australian and New Zealand homes for generations.
As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.

Join an iconic Australian retail organisation and be part of an international ASX-listed company that values career development in a supportive team environment.

**About the role**
We are currently seeking a **Regional Retail Manager** to lead multiple showrooms across Sydney. You will work closely with Showroom Managers to enhance the customer experience, maximise sales opportunities, and strengthen our brand across NSW.
This role requires an experienced multi-site retailer with a proven track record in coaching selling skills, managing performance, and inspiring geographically dispersed teams. Your success will build from previous experiences as a Regional Manager (retail preferred) and authentic leadership — being a natural coach who motivates, guides, inspires, and challenges your team to deliver exceptional customer experiences

**What’s on offer**
- Attractive remuneration package
- Short-Term Incentives (STI) and performance-based bonuses
- Generous employee discounts across our beautiful furniture range
- Career development opportunities within an ASX-listed, growth-focused business
- Lead, inspire and engage high-performing showroom teams across your region
- Monitor KPIs and manage the performance of managers and team members to achieve sales targets
- Use initiative and commercial acumen to drive sales outcomes
- Recruit, source and develop your team to be leaders in their own right
- Be a culture ambassador, sharing your passion for retail, customer experience and celebrating shared wins
- Train and develop showroom teams to deliver exceptional service
- Manage rosters to maximise showroom staff coverage
- Identify opportunities to drive customer traffic into showrooms
- Maintain the highest standards of visual merchandising

**Qualifications**
- Significant multi-site retail management experience with proven ability to lead and motivate teams
- Demonstrated track record in driving sales performance through training, coaching, and KPI management
- Strong skills in managing conflict and resolving customer complaints
- Experience in premium, high-value retail environments
- Highly organised with excellent time management skills
- Strong attention to detail to ensure compliance with standards across customer orders, visual presentation, and team performance

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