Client Service Manager

2 weeks ago

Sydney, Australia Challenger Security Full time

**About Us**

At Challenger Security (NSW Master Licence: 410 392 764), we are a leading company dedicated to safeguarding physical assets and infrastructure for our clients. With a commitment to excellence, we provide tailored security solutions to meet the unique needs of each client. As we continue to expand, we are seeking a skilled Client Service Manager to oversee our security operations in Sydney.

**Responsibilities of the Role**

As the Client Service Manager, your duties will include but are not limited to:

- Lead and oversee the day-to-day operations of the physical security team, ensuring compliance with established protocols and procedures.
- Develop and implement physical security measures and strategies to protect assets, facilities, and personnel.
- Monitor security systems, such as CCTV, access control, and alarms, to detect and respond to security threats in a timely manner.
- Conduct regular security assessments and audits to identify vulnerabilities and develop mitigation plans.
- Provide leadership and guidance to security personnel, including training, performance evaluation, and career development opportunities.
- Stay abreast of emerging security threats and trends in physical security, recommending proactive measures to enhance security posture.

**Job Requirements**

To be successful in this role, it is expected that you'll have the following:

- Minimum of 5 years of experience in physical security operations, with a proven track record of leadership and management.
- Strong understanding of physical security principles, protocols, and technologies.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external partners.
- Proficiency in security risk assessment and incident response procedures.
- Demonstrated ability to make sound decisions under pressure and prioritize tasks in a fast-paced environment.
- Relevant certifications (e.g. PSP, CPP) are highly desirable.
- Bachelor's degree in a related field is preferred.

**Benefits**

Why work for us?
- Competitive salary commensurate with experience.
- Comprehensive benefits package, including health insurance and retirement savings plan.
- Opportunities for professional development and career advancement.
- Dynamic and collaborative work environment with a focus on excellence in physical security.
- Work with integrated system and cutting-edge technology to streamline work processes.

**Applying**

If you meet the above criteria and feel you have what it takes to succeed within a progressive company, please click the APPLY button and forward your resume and a brief cover letter outlining your qualifications and relevant experiences that explain the value you would bring if successful for the role.

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