Customer Service

2 days ago

Narooma, Australia Metcash Full time

At the **Independent Hardware Group**, we’re strengthening local communities one postcode at a time. We’re the leading supplier of over 600 independently owned stores nationwide - giving them a competitive advantage to take the big chains to task. And with trusted hardware brands like Mitre 10 and Home Timber & Hardware, we can turn local retailers into the best stores in town giving locals the tools and support to build strong communities - literally

The Metcash story began from the humble origins of our first family-owned corner store in 1927. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.

Today, Metcash (ASX: MTS) is Australia and New Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of over $18 billion in FY24. We provide our network with marketing, purchasing, warehousing, distribution and systems support.

**About the role**

Narooma Home Hardware are currently seeking an outgoing and customer focused individual to join the team. The is a generalist position with a wide range of tasks including but not limited to; working in the trade yard and trade counter.

**What you will be doing**
- Ensuring the health and safety of all fellow staff, customers and contractors
- Provide friendly and accurate service to our Trade customers
- Complete sales by utilising our Point of Sale System
- Ensure stock control is managed within your area of the business, whether that be via day-to-day practices or participating in stocktakes
- Picking orders to be sent out on delivery trucks
- Putting away stock in line with our merchandising standards, mainly timber and associated products

**What you will bring**
- Demonstrated strong customer service experience
- Previous building or trade experience preferred but not required; we are happy to train the right person
- The ability to work in a team environment and unsupervised
- Excellent communication and interpersonal skills
- The ability to prioritise workload to effectively meet deadlines
- You must be physically fit and able to be on your feet all day
- An eye for detail and a sense of urgency
- A forklift licence is preferred

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