Patient Accounts Administrator

3 days ago

Brisbane, Australia Ramsay Health Care Full time

The Patient Accounts Management South QLD Hub based at The Southport Private Hospital has a permanent full-time opportunity to join our team

**The Role**

The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across South Queensland. Key accountabilities of the role include:

- Billing Accounts - Liaising with Health Funds and Customers
- Handling account queries
- Following up on unpaid accounts (debt collection)
- Maintaining the Aged Trial Balance to required KPIs
- Generation and submission of accounts to patients, health funds and third party payers
- Interpreting health fund contracts

All Patient Accounts System’s training and support is provided.

**About You**

This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and to someone who can manage their workload to meet key deadlines. Additionally, you should possess a strong customer focus and demonstrate the ability to communicate well with stakeholders at various levels of the organisation.

**Essential Skills and Experience**
- Understanding of basic accounts principles
- Effective communication and interpersonal skills
- Excellent customer service skills
- Strong computer literacy
- Proven time management skills

**Desirable Skills and Experience**
- Accounts Receivable knowledge
- Experience in hospital mainframe systems
- Relevant health services experience
- Knowledge of Health fund contracts and accounting processes
- Basic knowledge of accounting principles
- Certificate in Medical Terminology

**Why Choose a Ramsay Career?**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1972.

We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

We offer a great range of benefits for permanent employees including:

- Free access to LinkedIn Learning - over 18,000 courses to advance your professional education
- Internal peer nominated awards (as well as Ramsay’s National awards),
- Access counselling, wellbeing services, legal and financial assistance
- Ramsay corporate discounts including private health insurance, fitness passports and travel/ holiday discounts.
- We encourage and offer assistance and support for professional development
- Flexible Leave Program: purchase additional annual leave
- Hospital, Allied Health & Pharmacy discounts
- Salary sacrifice opportunities e.g., novated leases, self-education expenses and more
- Paid parental leave and study leave

**Requirements**:
Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

**How to Apply**

Applications close Sunday 24th September

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