Patient Accounts Processor

6 days ago

Brisbane, Australia Ramsay Health Care Full time

**Patient Account Processor Junior**

**Permanent full-time or casual opportunity | Position based at North QLD Billing Hub at Ramsay Clinic Caloundra**

**The Role**

The successful applicant will be part of a team that provides billing and collections support to several Ramsay Health Care private hospitals across QLD.

Key accountabilities of the role include:

- Liaising with Health Funds and Customers
- Handling account queries
- Following up on unpaid accounts (debt collection)
- Maintaining the Aged Trial Balance to required KPIs
- Generation and submission of accounts to patients, health funds and third party payers
- Interpreting health fund contracts

**About You**

This position is suited to a reliable, self-motivated individual with high levels of accuracy and attention to detail, and someone who can manage their workload to meet key deadlines.

Additionally, you should possess a strong customer focus and demonstrate excellent communication skills, with the ability to collaborate well with stakeholders at various levels of the organisation.

**Essential Skills and Experience**
- Proven ability to work effectively in a team environment and independently as required
- Strong work ethics and reliable worker
- Ability to complete tasks within designated timeframes and meet KPI targets
- Exceptional organisational skills with the ability to work under pressure
- Intermediate Computer literacy in Microsoft Excel

**Desirable Skills and Experience**
- Accounts Receivable knowledge
- Experience in hospital mainframe systems
- Relevant health services experience
- Knowledge of Health fund contracts and accounting processes
- Basic knowledge of accounting principles
- Certificate in Medical Terminology

**Remuneration**

A base hourly rate of $32.44 + superannuation, based on experience level and qualifications, exclusive of penalties or allowance.

**Benefits**

**Professional Advancement**: Recognition and Professional Development. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

**Ramsay Rewards**: Access great deals at over 100+ major retailers

**Employee Wellbeing**: Flexible working arrangements, a commitment to work/life balance and **free**Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

**Make a Difference**: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.

**Ramsay Way Culture**:Join a team dedicated to _'People Caring for People_,' fostering a positive, supportive and inclusive environment.

**The Organisation**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1964.

We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

**Requirements**:

- A_ _**National Police** check conducted within the previous 12 months may be asked of you

**To Apply**

For enquiries, please contact Zeldine Zanetti, QLD Patient Accounts Manager

Applications close 19th of Jan 2025

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