Dental Receptionist

10 hours ago

West Pennant Hills, Australia Taylor Street Dental Full time

At **Taylor Street Dental**, we’re more than just a dental clinic - we’re a boutique practice that prioritizes our patients. Led by Dr. Dylan, an international Invisalign educator, we specialize in **ABC Smile Makeovers (Align, Brighten, Contour)** and are at the forefront of advanced Invisalign treatments and non-invasive cosmetic bonding. As a **Digital Smile Design Clinic**, we embrace cutting-edge technologies in a fully digital workflow. Located in West Pennant Hills, our clinic offers a welcoming environment, state-of-the-art equipment, and a professional photo studio featuring high-end audio and video capabilities.

**About the Role**

We’re seeking a **Dental Receptionist & Content Creator** who is:

- Career-oriented and eager to take their dental career seriously.
- Equipped with a **growth mindset**, ready to learn new skills, and take on responsibilities.
- Ethical, bubbly, empathetic, and proactive in patient care.
- Detail-oriented with the ability to multitask effectively in a fast-paced environment.
- A great communicator, tech-savvy, and resourceful in problem-solving.

**Key Responsibilities**
- Greet and assist patients with a warm, professional demeanor.
- Schedule and manage patient appointments efficiently.
- Handle inquiries and communications with promptness and professionalism.
- Support digital workflows, including **dental photography**, **intra-oral scanning**, and patient record management.
- Create engaging **social media content** using our professional photography and audio-video equipment.
- Contribute to patient engagement and retention efforts through marketing initiatives.
- Uphold confidentiality and ensure accurate record-keeping.

**Skills & Characteristics**

**Communication Skills**
- Clear and friendly verbal communication.
- Professional and articulate written communication.

**Interpersonal Skills**
- Empathy towards patients, particularly those who are anxious or nervous.
- Patience and understanding in handling challenging situations.

**Organizational Skills**
- Attention to detail and the ability to multitask efficiently.

**Technical Proficiency**
- Familiarity with dental office software and digital workflows.
- Proficient with **social media content creation**, **dental photography**, and **intra-oral scanners**.

**Professionalism**
- Neat appearance and professional demeanor.
- Commitment to patient confidentiality and clinic standards.

**Problem-Solving Skills**
- Resourceful and effective in decision-making.

**Customer Service Orientation**
- Positive attitude and prompt responsiveness to inquiries.

**Reliability and Punctuality**
- Dependable and consistent in performance.

**Team Player**
- Collaborative and supportive with staff and team members.

**Cultural Sensitivity**
- Respectful and accommodating to diverse backgrounds.

**Experience**

**Application Process**

**Why Join Us?**

At **Taylor Street Dental**, we value your growth and development. Be part of a team that combines exceptional patient care with cutting-edge technology in a collaborative, supportive environment.

**Job Type**: Casual

Work Authorisation:

- Australia (required)

Application Deadline: 12/01/2025

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