Dental Receptionist

2 days ago

Gregory Hills, New South Wales, Australia Legends Dental Full time $60,000 - $80,000 per year

Location: Gledswood Hills, NSW

Employment Type: Full-Time

About Us: Legends Dental is a leading dental practice dedicated to providing high-quality dental care in a friendly and welcoming environment. We pride ourselves on our patient-centred approach and our commitment to excellence.

Job Description:

We are looking for an enthusiastic and detail-oriented Dental Front Office Coordinator/Dental Receptionist to oversee our front office operations and manage patient treatment plans. The ideal candidate will possess exceptional reception skills, particularly in phone manners, and have a proven ability to schedule patients and effectively communicate treatment plans.

Key Responsibilities:

Front Office Duties:

  • Greet and welcome patients in a friendly and professional manner.
  • Manage the reception area, ensuring it is clean and well-organized.
  • Answer and manage incoming phone calls with excellent phone etiquette.
  • Schedule and confirm patient appointments efficiently.

Treatment Coordination:

  • Present and explain treatment plans to patients, ensuring they understand their options and the benefits.
  • Coordinate with dentists and clinical staff to manage patient treatment schedules.
  • Follow up with patients to encourage treatment plan acceptance and schedule necessary appointments.
  • Handle patient inquiries regarding treatment plans, insurance, and payment options.

Administrative Duties:

  • Maintain accurate patient records and update information as necessary.
  • Process patient payments and manage billing inquiries.
  • Coordinate with the patients to verify their health insurance coverage and benefits.
  • Assist with general administrative tasks as needed.

Qualifications:

  • Previous experience in a dental front office is a MUST.
  • Proficiency in dental practice management software Dental4Windows
  • Strong understanding of dental terminology and treatment procedures.
  • Excellent phone manners and communication skills.
  • Ability to multi-task and manage time effectively
  • Exceptional organizational skills and attention to detail.
  • Ability to present and explain treatment plans in a clear and persuasive manner.

What We Offer:

  • Competitive salary commensurate with experience.
  • A supportive and collaborative team environment.
  • Onsite free parking

How to Apply:

If you are passionate about patient care and possess the skills and experience required for this role, we would love to hear from you Please submit your resume and a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $25.91 – $38.61 per hour

Experience:

  • Dental4Windows: 1 year (Required)
  • Dental receptionist: 1 year (Required)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

Expected Start Date: 01/09/2025

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