Front Office Supervisor
2 days ago
12 Month Maternity Leave - Front Office Supervisor UTIQA Shearwater Resort
ULTIQA Shearwater Resort is located a short 50 metres from Kings Beach, and a 3-minute drive from the Bullcock Patrolled Beach. It offers 2 restaurants, a heated outdoor pool and free undercover parking.
If you have previous experience as a Front Office Supervisor in a Hotel / Resort, we want to hear from you
The role consists of providing outstanding Guest experience and someone who leads by example by setting and providing the highest of Customer Service. The applicant will be enthusiastic, reliable, and work well in a fast-paced environment. Shearwater Resort operates 7 days per week, and you will be required to work weekends, including public and school holidays and have full availability in Peak Periods.
Daily tasks include:
- Working closely with the General Manager to ensure the smooth operation of the resort on a daily basis
- Managing phone calls and bookings - Resly Reservations System knowledge preferred.
- Effectively communicating with all departments of the resort to ensure customer satisfaction and operational requirements are achieved.
- Guest check in and check out
- Finance reconciliation of Guest accounts and other operational daily banking procedures.
- Managing stock of front desk stationery
- Management of staff to ensure that they are performing to organisational standards.
- Answers Guests’ enquiries and handle Guest complaints.
**Requirements**:
- A passion for delivering exceptional customer service.
- Strong organisation and time management skills
- A professional, positive attitude
- Confidence managing Guest inquiries
- Ability to work autonomously
- Take pride in appearance (uniform provided)
If you are looking for a fun and challenging opportunity, please send through a resume for consideration.
**Salary**: $40,660.00 - $50,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
- Public holidays
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Kings Beach, QLD 4551: Reliably commute or planning to relocate before starting work (required)
Work Authorisation:
- Australia (required)
-
Front Office Reception
5 days ago
Kings Beach, Queensland, Australia Rolling Surf Resort Full time $40,000 - $60,000 per yearROLLING SURF RESORT CALOUNDRAFRONT OFFICE TEAM MEMBERAn exceptional opportunity exists to join our smallenthusiastic team at Rolling Surf Resort Caloundra.PurposeAs a Front Office Team member, your role extends beyond simply checking in guests, your mission is to foster team unity, promote inter department communication and create unforgettable experiences...
-
Front of House Supervisor
1 week ago
Bondi Beach, Australia Bondi Boulangerie Full time**Bondi Boulangerie - Bondi Beach** **Tuesday to Saturday | 6:00am - 2:30pm** We’re looking for a motivated and experienced Front of House Supervisor to lead our Bondi Beach team. This is a hands-on role for someone who’s confident behind the machine, thrives in a fast-paced bakery environment, and knows how to create a great vibe for both customers...
-
Front Office Team Leader
7 days ago
Kirra Beach, Australia Wyndham Destinations Full time**We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...
-
Front Office Receptionist
1 week ago
Palm Beach, Australia Coast Breakz Full timeWe are seeking a dedicated and committed FRONT OFFICE/RESERVATIONS staff member to join our friendly team. Approx. 2-4 days per week. We are a "management rights" apartment resort, with a mixture of permanent & holiday rental apartments - operating its own busy onsite reception office. Previous experience within a Front Office/Reservations position in the...
-
Front Office Manager
4 days ago
Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full timeSummary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...
-
Restaurant Supervisor
2 weeks ago
Ettalong Beach, Australia Chilli Services Group Pty Ltd Full time**Restaurant Supervisor - Chillis Group** We are a local hospitality team passionate about great food, genuine service, and creating memorable experiences. We’re looking for an **experienced Restaurant Supervisor** to lead our front-of-house team and help deliver the warm, lively atmosphere our venues are known for. This role has opportunity to grow into...
-
Front Office Overnight Host
1 week ago
Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full timeSummary - Front Office Overnight Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll...
-
Housekeeping Supervisor
4 days ago
Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full timeSummary At Hyatt, our guests choose us for the consistent, efficient service delivered by our attentive and dedicated colleagues.The Housekeeping Supervisor is responsible for overseeing daily operations within the Housekeeping department, ensuring cleanliness standards are met and team performance aligns with established procedures. **General...
-
Front Office
1 day ago
Rainbow Beach QLD, Australia Skye Employment Pty Ltd Full time $32,000 - $64,000 per yearJoin our team at BIG4 Rainbow Beach as a Front Office/Reception employee, where you will play a crucial role as the first point of contact for our guests. You'll play a key role in creating a positive and lasting impression during their stay.Main Duties/ResponsibilitiesGuest Welcome & Service: Warmly greet every guest and create a friendly first impression....
-
Front Office Team Leader
2 days ago
Kirra Beach, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...