First Nations Intake Officer

2 days ago

Sunshine Coast, Australia Child Safety, Seniors and Disabilities Full time

First Nations Intake Officers are responsible for delivering statutory child protection services such as investigating and assessing allegations of suspected child abuse and neglect and intervening to ensure the safety of children in accordance with legislation and practice guidelines.
First Nations Intake Officers work in teams based in the Sunshine Coast and Central Regional Intake Service covering specific geographical areas. Child safety services are delivered within an environment of competing priorities and varied resources, requiring responses such as those that are planned and long term, to those that are immediate, and crisis driven.
**The First Nations Intake Officer key responsibilities are**:

- Deliver accountable and collaborative integrated child protection services that respect the culture and context of each child, young person, family and community in accordance with departmental policies and procedures, statutory responsibilities, and the child protection practice framework.* As part of a multi-disciplinary team (which may include representation from other agencies), undertake high quality strengths-based child protection practice in regional intake services for Aboriginal and/or Torres Strait Islander children and families.* Participate and contribute productively as a team member to form culturally appropriate, professional working relationships with colleagues and stakeholders, Non-Government Organisations (NGOs), and other service providers.* Foster a culture and philosophy of quality frontline service delivery based on collaboration, cooperation, commitment to excellence and professional ethics.* Maintain quality case records in accordance with departmental case management requirements.* Participate and contribute to a culture of continuous learning, training and professional development, to ensure practice knowledge and skills are contemporary and evidence based.* Draw on demonstrated provisional expertise in one or more disciplinary areas in order to undertake more complex and/or demanding workloads and/or provide coaching, advice and support to less experienced Child Safety Officers (when appropriate).* As a First Nations Intake Officer, you will be an authorised officer delegated under the Child Protection Act 1999 to make decisions for Aboriginal and/or Torres Strait Islander children and families.

Applications to remain current for 12 months.
**Job Ad Reference**: QLD/602570/24
**Closing Date**: Thursday, 21st November 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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