Service Technician

3 days ago

Springvale, Australia Hager Electro Pty Ltd Full time

Are you an experienced Electrician and would like to share your knowledge?

Do you enjoy creating and implementing trainings for Sales staff?

We are currently looking for our future**Service Technician & Trainer**based in Victoria for a permanent contract.

The **Service Technician & Trainer**provides technical support to internal and external stakeholders as well as effective sales enablement through the training of staff and customers. You also are a first point of contact in the resolution of quality issues. This role is pivotal to the execution of effective knowledge management and continuous improvement of the technical competency of sales representatives.

**Your mission**
- Identify and determine how a product fault occurs, compliance issues, installation faults versus product faults
- Develop & maintain onboarding training plan for new sales staff by implementing training programs with internal and external stakeholders

**Your profile**
- Qualified A Grade Electrician with several years of experience
- Strong organizational skills as well as time management to ensure a successful collaboration
- Customer-orientation and customer service approach
- Analytical skills, attention to detail and a focus on continuous improvement
- Strong presentation skills and the ability to convience and educate
- CRM knowledge

**Our offer**
You can expect a position with responsibility and variety in an international and innovative environment and motivated team. We offer intensive integration, an attractive and fair compensation as well as internal and external training.

**Your challenge

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