Business Development Consultant

**WORK TYPE**:
Full Time

**LOCATION**:
Brisbane

**JOB TYPE**:
Sales & Business Development

**APPLICATIONS CLOSE**:
**Business Development Consultant**:
Hello. We’re Virgin Australia. And we’re back (in a big way).

We’re the airline that’s always done things a little different. Our way. The Virgin way. For us, flying is so much more than simply taking off and landing (although we understand that is quite important). It’s about going the extra mile, in the air and on the ground, to create authentic experiences that put our guests firmly at the heart of everything we do.

**What you’ll be doing**:
Based out of our Brisbane Head Office, the Business Development Consultant position will focus on Virgin Australia’s Business Flyer program. You will nurture leads, close sign-ups to the program, and increase revenue from existing customers.

This role will have a strong focus on driving sales for new and existing customers, whilst best-practice customer service.

Other key responsibilities will include:

- Achieve sales budget and improve revenue growth and revenue quality across SME Business Flyer program
- Follow up on leads and close sales to increase revenue from existing customers
- Engage in the crafting of a robust revenue development plan for SME Business Flyer program
- Consistently meet daily call volume KPIs
- Work with your team members to ensure all work is being attended to within the outlined SLA’s to achieve team revenue and customer service targets
- Develop and execute a customer engagement plan (including support from the manager and team).
- Understand the customers’ needs in order to provide and consult on arrangements
- Ensure all information provided is clear and accurate
- Ensure thorough product knowledge of all Virgin Australia products

**You’ll be great in this role if you have**:

- The ability to work with mínimal supervision and effectively prioritise.
- You will have strong commercial influencing and stakeholder management skills
- Proven experience in negotiating in a competitive environment.
- You will possess excellent people skills and proven ability to build and maintain good relationships with colleagues, business partners and customers.
- Sound knowledge of fares and ticketing and/or revenue management principles
- As an experienced leader, you will have the ability to coach develop and support internal stakeholders to achieve company objectives and foster a culture of continuous learning and development

**_Please note: This is a 12 months fixed-term opportunity with the view to go permanent._**

**What you’ll get from us**

This is a fantastic opportunity to directly impact our Sales Strategy. This position has high exposure and the opportunity to drive and influence key business outcomes.

Also, we’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to):

- Hybrid work environment (3 days a week in our Brisbane HQ)
- Heavily discounted air travel for you and your loved ones after three months (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the _betterme_ digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial

**COVID-19**

The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

**Ready to apply?**

We’re ready to hear from you.