Front Office Attendant Full Time

2 days ago

Melbourne, Australia Crown Melbourne Full time

**Job Number**: MEL15300)

**FRONT OFFICE ATTENDANT**

CROWN METROPOL MELBOURNE | FULL TIME

At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work together. We uphold these values in every interaction, whether it be with customers, our colleagues or the broader community.

To be successful for this role you will have a strong passion for delivering exceptional customer service to each and every one of our guests. You will have a strong attention to detail, as you are responsible for the smooth operation of the Front Desk and will be able to work in a high volume environment.

With consistently high occupancy rates, your duties will include check in and check out, liaising with other departments within the Hotel Team and having an up-to-date knowledge of all products, facilities and promotional activities.

**What you need**:

- Previous experience in Hotel Front Desk
- A passion in developing a career within the hotel industry
- The ability to multi-task while having a very strong attention to detail
- Knowledge of a hotel property management system, preferably OPERA
- Strong product knowledge of Crown’s Hotels and confidence in upselling
- Ability to commit to a 24/7 rotating roster including overnight shifts, weekends and public holidays

**What we offer you**:

- Fun, friendly and social team environment
- Free meals at our staff buffet restaurant
- Tailored uniforms that are ready for every shift
- Discounts with our accommodation & dining venues
- Ongoing training and development
- Roster provided 4 weeks in advance.

**Job** Hotels

**Primary Location** Melbourne

**Position Status** Full Time

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