Content Governance Analyst

1 week ago

Melbourne, Australia Bupa Full time

Content Governance Analyst

Be at the heart of our brave new digital world

This means you’ll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a complex and specialised area brings a huge variety of opportunities for professional and personal growth. Just imagine the impact you could make

What’s your role?

The Content Governance Analyst is an integral role responsible for leading the redesign and implementation of an improved Content Governance Process across Bupa. The role will lead a cross-functional group of program leads to enable the delivery of project initiatives, managing the logistics of program reporting and escalating risks and issues as well as supporting process improvement through identification, assessment and re-design and supporting delivery as required.

What will your day look like?
- Redesign and management of Content Approvals Process (digital) for Content as a Service Initiative across the Bupa Enterprise
- Actively liaise Program Leads across BU’s to capture business requirements and feed into broader Content as a Service Initiative
- Lead the development a set of content governance guidelines to define the creation, publication, and review process for Bupa digital content.
- Ask the right questions to identify gaps in Bupa’s content governance processes.
- Drive and challenge status quo to ensure Bupa achieves significant improvements across the end-to-end content governance approvals process
- Lead Content Governance process change by providing employees with data-driven insights, explicit business rules, and automated task assistance.
- Quantify the cost-benefit of proposed project outcomes.

What will you bring?

If some of the skills and experiences outlined below resonate with you, we’d love to hear from you
- Strong background in driving and designing improved process change initiatives
- Experience with Content Management, Content Workflow and Content Governance tools and frameworks
- Experience in working in ambiguous complex and stakeholder environments
- Experience working in a similar role in which tight timeframes and high task volumes are a part of normal life
- Excellent communication, interpersonal and relationship building skills
- Demonstrated ability to use skill and judgment to achieve a desired outcome
- Strong written & verbal communications skills
- Excellent analytical and problem-solving skills
- Self-starter with the ability to work autonomously (limited guidance) and as part of a team

What’s in it for you?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.

Other benefits include discounts on our health insurance, travel, car, home, contents and pet insurance products as well as Bupa services such as Dental and Optical. You can also access a ‘People First’ wellness program which provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides and product discounts.

You’ll feel happier & healthier working at Bupa

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