Front Office Coordinator Balmain, Nsw

2 days ago

Balmain, Australia Bupa Dental Care Full time

**Job reference: GJGN-JO-2208-20477**

A career at **The Dental Lounge Balmain** is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for our customers.

**The Dental Lounge Balmain** is looking for an experienced Front Office Coordinator to join our Specialist Practice. We provide everything from general to extensive oral health services including preventive, restorative and cosmetic services. Delivered by our dynamic health professionals at the forefront of the dental field. In a practice equipped with dentistry’s most modern equipment - our staff have access to training in a wide range of treatment options providing excellent upskilling opportunities.

We are currently seeking an experienced **Dental Receptionist / Front Office Coordinato**r to join our dynamic team on a **Permanent Part Time basis.**

**Heart of the Role**:

- Be the first point of contact for our patients - Greeting checking them in and offering our services while they await treatment
- Preparation of front of house facilities
- Patient management; greeting and welcoming patients answering all phone enquiries making & confirming appointments; checking processing & managing customer accounts
- Patient care from entry to recall management
- General administration including processing payments using EFTPOS & HiCaps
- Provide sterilisation and infection control solutions maintain stock control when requested

**What you'll bring**:

- Managing the front desk including maintaining phone lines
- Exceptional customer service skills and a highly professional demeanour
- Possess excellent customer service skills and the ability to work at a fast pace
- The ability to work under pressure in a calm manner
- Forward thinking and pro-active attitude
- Managing payments and recalls for patients
- A caring and friendly personality that will motivate those around you
- Certificate III or IV in Dental assisting / sterilisation - highly regarded

**Benefits of joining The Dental Lounge Balmain**:
Work with us in a practice support role, and you can look forward to being surrounded by great colleagues as you play your own part in embedding our people-friendly, customer-centric ethos. We'll also give you access to
- Paid parental leave
- Standard leave entitlements (annual leave, sick leave, bereavement leave, carers leave)
- Reward and recognition programs
- Well designed and fitted out practices with the latest equipment/technology for great customer care and experience
- Networking opportunities across the business and with peers
- Salary sacrifice policy
- Access to benefits such as, HI discount, optical discount, pet and travel insurance discounts, etc
- Set remuneration bands with regular performance discussions and remuneration reviews

**How to apply**:
Alternatively, to discuss this role or other opportunities within the Bupa Dental Care Network please contact **Eldina Dracic** directly on **
+61 408 797 125
.**

**Job Types**: Part-time, Permanent

**Benefits**:

- Referral program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Balmain NSW: Reliably commute or planning to relocate before starting work (preferred)

Work Authorisation:

- Australia (required)

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