Tours and Outreach Officer

5 days ago

Melbourne, Australia Parliament of Victoria Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Parliament of Victoria

**Salary**: $73,842 - $81,753

Occupation: Hospitality and Tourism

Reference: VG/00113623

At the Parliament, our employees are the key to our success. Together we deliver innovative, professional and apolitical services to support our elected representatives and the democratic process. Our Parliament should be reflective of the community, and that’s why we seek to recruit the best, regardless of gender, age, disability, religion, sexual orientation or cultural background.

**Tours & Outreach Officer**
**Tours and Customer Service Unit**
**Department of the Legislative Assembly**

**About the role**
The Tours and Customer Service unit sits within the Department of the Legislative Assembly and provides community engagement programs, particularly tours and outreach programs for school students. When Parliament is sitting, the unit provides support to the Assembly Chamber.

The Tours and Outreach Officer contributes to the work of the unit and promoting the role of Parliament by leading tours and roleplays at Parliament House and attending regional and metropolitan visits as required. The Tours and Outreach Officer provides impartial support and customer service to a range of stakeholder and assists with the operation of the Assembly Chamber on Sitting Days.

**Why join us?**
We offer flexible work, come to the iconic heritage listed Parliament House building or our adjacent modern offices and collaborate with the team one day, work from home the next.

Your professional development is important to us, that's why we have a dedicated learning and development framework, along with leadership development programs and targeted in-house training.
When you excel at your work and initiate innovative solutions or go above and beyond to demonstrate our values, you will be recognised for your efforts through our reward and recognition program.
For more information about a career at Parliament visit our website.

**How to apply**

**The process from here**

**Accessibility**

**COVID-19 compliance

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