Crew Leader Reserve Response

**Work type**
- Permanent Full Time

**Location**
- Dandenong

**Department**
- City Futures

**Band 4 - $75,804 - $80,333 per annum (plus super)**

**Permanent Full Time**

**About Us**

Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.

Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.

We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.

**About the role**
This is a practical, hands-on leadership role delivering reactive parks maintenance and minor asset works across the City of Greater Dandenong.

As Crew Leader Reserve Response, you’ll work side by side with your team of five Reserve Response Officers to complete a wide range of tasks that help keep parks safe, functional and welcoming. The role focuses on responding to maintenance requests from the public, resolving customer service issues, and supporting other Parks teams during high workload periods or seasonal peaks.

You’ll take the lead in planning daily tasks, guiding your crew on-site, and ensuring minor repairs, asset maintenance and presentation works are delivered efficiently. The role also plays an important part in Council’s asset renewal and improvement programs — from fixing park furniture and bollards, to repairing fences, minor playground equipment repairs, maintaining signage and supporting small landscape upgrades.

**About you**

You’re a practical, solutions-focused leader with strong hands-on skills and a trade background, or experience in general maintenance and repair work. You know your way around tools, minor construction, and parks infrastructure, and take pride in being able to fix just about anything.

With experience in parks maintenance, asset renewal or infrastructure programs, you enjoy working as part of a team and stepping into a leadership role when needed. You’re confident planning the day’s work, leading by example on-site, and solving problems as they arise to ensure timely, high-quality outcomes. You’re adaptable, proactive, and comfortable jumping between tasks and park functions to get the job done.

**Key requirements**:

- Trade Certificate or equivalent and demonstrated experience in maintaining open space assets, including but not limited to; garden maintenance, building/construction maintenance, sports turf maintenance and general landscaping.
- Experience in the use of different types of plant equipment - Backhoes, Mowers, Tractors
- Experience in using a range of hand and power tools.
- Expertise and several years of subsequent relevant experience, including:

- Demonstrated experience supervising horticulture and open spaces functions.
- Demonstrated knowledge of open space maintenance programs, with analytical and problem solving skills and support innovative thinking.
- Knowledge and skills in contemporary management practices, staff management.
- Highly effective interpersonal skills, incorporating verbal and written communication, listening as well as excellence in customer service delivery.
- Demonstrated capacity to effectively manage time, establish priorities, and achieve team objectives, despite conflicting pressures.

You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.

**Benefits of working with us**

Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.

Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.

Our benefits include
- Competitive salary
- Salary sacrifice childcare (where available)
- Flexible working options supported including hybrid work
- Access to learning & development programs including study assistance
- Reward & recognition programs
- Health initiatives
- Access to our support and wellbeing programs
- A vibrant social club

For more information about our benefits, please vi