Integrations Regional Manager

**Integrations Regional Manager**

**Location**: Macquarie Park, NSW (Hybrid: 4 days in-office)

At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. This role features a hybrid work arrangement, with four days in the office to promote collaboration, build strong connections, and enhance team engagement.

In this newly created position, you’ll play a vital role in ensuring a smooth transition for new clinics joining our network, embedding our culture, systems, and ways of working so they’re set up for long-term success.

Reporting to the **General Manager Business Integration**, you’ll guide clinics through the full integration journey, from settlement through to steady-state operations, providing leadership, coaching, and hands-on support every step of the way.

It’s important to note that some travel will be required to provide fulsome support for our clinics and operational teams.

**What You'll Be Doing**:
**Lead Integration Delivery**
- Take ownership of the integration process for newly acquired clinics, ensuring operational, cultural, and performance goals are met
- Execute integration activities in line with the **Integration Playbook**, tailoring for clinic-specific needs while upholding VetPartners’ Best Practice standards
- Partner closely with the **Business Integration Manager** to manage progress, risks, and outcomes
- Drive readiness for BAU transition with clear governance, cadence, and reporting frameworks in place

**Embed Culture and Operations**
- Establish and normalise key workflows, governance rhythms, and performance tracking to ensure consistency and efficiency
- Integrate shared service functions into clinic routines and clarify key support channels
- Model and embed VetPartners’ values — collaboration, transparency, and client-first behaviours
- Address cultural friction points early and foster engagement, ownership, and trust within clinic teams

**Build Capability and Leadership Confidence**
- Identify and close leadership or team capability gaps early in the integration phase
- Deliver targeted coaching, mentoring, and peer-learning to embed best practices
- Build rhythm literacy, enabling local leaders to run governance and reporting independently
- Support Clinic Support Specialists and local leaders to build sustainable confidence and autonomy

**Stabilise and Transition to BAU**
- Monitor key operational and performance metrics to confirm stability post-integration
- Identify early signs of performance drift and coordinate timely interventions
- Ensure all operational and cultural elements are embedded before handover to Regional Operations
- Capture lessons learned to enhance future integration approaches

**What We're Looking For**:

- Proven experience leading operational integration, transformation, or change management initiatives
- Strong stakeholder engagement and influencing skills across multiple teams and functions
- A collaborative leadership style that builds capability, trust, and accountability
- Demonstrated ability to drive cultural alignment and operational excellence
- Strong performance focus with a continuous improvement mindset
- Ability to thrive in a fast-paced, evolving environment with multiple priorities
- Experience in the veterinary industry strong regarded

**Why Join VetPartners?**
- ** Shared Purpose**: Join a passionate community dedicated to making a positive impact on pets and their owners.
- ** Collaborative Culture**: Work in a supportive environment where innovation and personal growth are encouraged.
- ** Rewarding Work**: Know that your contributions directly support a meaningful mission every single day.
- ** Career Growth**: Grow with us through ongoing training and professional development.

**Ready to help new clinics succeed and bring VetPartners’ culture to life?**

Click **‘Apply’** to share your experience and join a company that’s making a difference for pets, people, and communities.

VetPartners is committed to Equal Employment Opportunities. We are dedicated to providing an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.