Customer Service Officer
2 weeks ago
We are looking for a **Customer Service Officer** to join our team in **Canning Vale WA.**
**Your new role**
In your new role as Customer Service Officer, your function will be to:
- Answer a high volume of inbound calls and effectively provide resolution, guidance and high-level customer service
- Assist members of the public professionally and empathetically, while maintaining security and privacy requirements
- Register and report on issues as required
- Ensure operational procedures are current and accessible
- Identify and resolve internal team operational issues
**In order to succeed in this role you must**:
- Notable experience within a busy, high-volume call or contact centre
- Have strong attention to detail and take pride in your work, as well as having strong respect for confidentiality and privacy requirements
- Be highly empathetic and resilient, with advanced written and verbal communication skills
- Be tech-savvy and confident navigating between multiple systems at a time, as well as competency with the Microsoft Office suite
**Job Type**: Fixed term
**Salary**: $52,000.00 - $55,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Are you Covid Vaccinated
**Experience**:
- Inbound call centre: 1 year (preferred)
- Administration: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Drivers licence (preferred)
Work Authorisation:
- Australia (preferred)
-
Customer Service Officer
2 weeks ago
Canning Vale, Australia LLS AUS GROUP Full timeJoin our team as a Warehouse Customer Support Officer located in Canning Vale, WA. This is a great opportunity for those who want to expand their skills in a warehouse environment as well as growing their customer base skills. **Role Responsibilities** - Maintain our relationship with customers whilst helping out on the floor. - Calling customers and...
-
Customer Service Officers
2 weeks ago
Canning Vale, Australia Mobilize Labour Solutions Full time**Mobilize** was born from the philosophy of "Connecting Good People". Whether you are looking to secure your next permanent, contract or casual position, or a client who is searching for your next hire, Mobilize want to partner with good people - customers, clients and suppliers alike to make meaningful connections. **Mobilize** are seeking Customer...
-
Customer Service Officer
1 week ago
Canning Vale, Australia APM Full timeForget everything you know and expect about working in a call centre customer service team. This is a call centre environment where you’re encouraged to use your brain! We don’t focus on call volume and time KPIs, and we coach and encourage you to focus on delivering a quality experience for our clients. Join our team of client services officers and...
-
Customer Service Officer
2 weeks ago
Canning Vale, Australia APM Full timeForget everything you know and expect about working in a contact centre customer service team. This is an environment where you’re not held to call volume and time KPI. As a Customer Service Officer, you will be coached and encouraged to focus on delivering a quality experience for our students participating in the MCi program. Your role will be assisting...
-
Customer Service/ Administration Officer
6 days ago
Canning Vale, Australia New Start Full timeWe have created a new role for an experienced **Customer Service Officer** to join our **Canning Vale WA** team! Whilst focusing on delivering exceptional service to our customers and the market, this role will see you responding to inbound sales calls and counter sales requirements to meet internal and external customer needs in the pursuit of effective...
-
Customer Service Officer
5 days ago
Canning Vale, Australia New Start Full timeWe are looking for a **Customer Service Officer** to join our team in **Canning Vale WA.** **Your new role** In your new role as Customer Service Officer, your function will be to: - Answer a high volume of inbound calls and effectively provide resolution, guidance and high-level customer service - Assist members of the public professionally and...
-
Customer Service Officer
1 week ago
Canning Vale, Australia Beaumont Tiles Full time**Enjoy your career with Beaumont Tiles!** - Are you passionate about delivering exceptional customer experiences? - Do you thrive in a dynamic and supportive environment? - Permanent full-time opportunity, located in Perth Beaumont Tiles, Australia's leading Tile & Bathroom ware group, is looking for a Customer Service Officer to be a vital part of our...
-
Customer Service Officer
2 weeks ago
Canning Vale, Australia New Start Full timeWe are looking for a **Customer Support Officer** to join our team in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your new role** In your new role as Customer Support Officer, your function will be to: -...
-
Customer Service Officer
2 weeks ago
Canning Vale, Australia Hydraulink Fluid Connectors Ltd Full time**Description**: About the role We are on the lookout for a Customer Service superstar to join our friendly team! Hydraulink is not your average company..and this is not your routine customer service job! You will get the opportunity to learn all about our business and get a great grounding in hydraulics. You also get the chance to start a learning...
-
Customer Service Officer
6 days ago
Canning Vale, Australia APM Full time$50-55K base, inbound only helping people access support Quality, not quantity - no focus on typical call centre KPIs Hybrid Work Environment - WFH Options Forget everything you know and expect about working in a contact centre customer service team. This is an environment where you’re not held to call volume and time KPI. You will be coached and...