Customer Service Officer

5 days ago

Croydon, Australia Woodforde Group Full time

Immediate Start | $32 + Super per hour
- Temp to Perm Opportunity
- Croydon

**Your Organisation**

Based in the Eastern Suburbs of Melbourne, you will be joining a leading global Manufacturing company. With a global workforce of over 160,000 employees our client has expertise in research and development, engineering, manufacturing, sales and operations.

This organisation is truly a leader in its field, with innovation as its key driver to revolutionise the industry it serves. With problem solving at the core of its business, this organisation is creating cutting edge value for its customers, through technology and the products it manufactures.

They seek a new team member to join their large Customer Service team to support their sales division. This is initially a temporary opportunity with an immediate start with a permanent opportunity available after a period of 3 months The permanent salary is dependent on experience and sits between $60 - $70K + Super.

**Your Role**

Reporting to the Customer Service Manager and working alongside a high performing team, your role will include:

- Setting up new customer account and maintaining the customer database.
- Updating customer details on the system.
- Supporting the high achieving sales team by delivering administration support including data and reporting.
- Resolving any hiccups that occur in the customer service process by providing an outstanding resolution for the customer.
- General Administration for the teams you support.

**Your Profile**

As a Customer Service Officer with proven experience within your field, you will be able to demonstrate the following:

- Excellent communication skills
- Exceptional attention to detail
- The ability to work quickly and accurately.
- Exposure to large CRM systems and a passion to delivery exceptional service to both internal and external key stakeholders

Basic sales experience and/or a background in logistics would be beneficial, but not necessary. Experience working in the manufacturing, engineering or automotive sector will also be highly regarded.

You will have a down to earth nature, and a natural ‘get up and go’ personality. You will be reliable, you take pride in your work and have a confident and professional attitude.

**Sound like you?

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