Principal Workforce Analyst

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.

Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

Purpose of the role

Workforce Strategy and Analytics delivers workforce strategy, planning, and analytic services that contribute to QFES achieving a highly capable, contemporary, and connected workforce. The Workforce Analytics unit has a primary function to deliver staff and establishment reporting and data to meet departmental and exernal requirements. A secondary function will be the capability to transform this data into descriptive, predictive, and interactive analytics that offer workforce insights, to support QFES executive decision-making and strategic workforce planning.

Reporting to the Executive Manager, you will be responsible for managing the team and functions of the unit through the development, review and improvement of workforce data and reporting systems and processes. You will also be required to provide high level advice to senior management to support optimal business planning and operations to deliver the department's purpose and objectives.

Key requirements

Highly desirable requirements
- Experience in managing data extraction and analysis, and presenting workforce information (i.e. staff, payroll, establishment data) for decision-making in a large complex organisation.
- Knowledge and/or experience in Queensland government workforce reporting requirements.
- Knowledge and/or experience with Human Resources (HR) data warehouses, SQL databases and data integration across multiple platforms, (i.e. Power BI with SQL Server, MS Excel, and other business intelligence tools) for the delivery of reporting products and dashboards.

Your key accountabilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

- Manage the research, analysis and preparation of high quality workforce information and reporting in line with departmental and external reporting requirements to meet the needs of key stakeholders.
- Manage and ensure workforce data governance, including audit recommendations, security and other control mechanisms in the delivery of data and reporting products to ensure accurate information.
- Provide high level advice, with data driven insights, on a range of strategic HR issues and support the development of key strategies and priorties to build workforce capacity and capability.
- Establish, build, and maintain effective working relationships with key internal and external stakeholders to ensure the delivery of quality data, reporting and other services.
- Prepare and review complex reports, submissions, briefs and correspondence, including accurate response relating to strategic workforce analytics, in accordance with departmental requirements.
- Manage complex projects, and represent QFES on various forums and committees, in the delivery of strategic workforce initiatives and practices, and ensure positive outcomes are delivered within agreed timeframes.
- Manage the continuous development and review of workforce data and reporting systems and processes to improve workforce information management and team capability.
- Manage the workforce analytics function and team, fostering positive teamwork, and assisting in the ongoing development of staff through performance, planning, and review.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Team Leader (leading self)

Vision
- Leads strategically
- Stimulates ideas and innovation

Results
- Builds enduring relationships
- Drives accountability and outcomes

Accountability
- Fosters healthy and inclusive workplaces
- Pursues continuous growth

Once you join us we will want you to exemplify the QFES shared values of:

- Respect
- Integrity
- Trust
- Courage
- Loyalty