Group Head of Employee Communications

The nib Group has a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, not only the creation of enterprise value.

nib is a trusted health partner, helping members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives. We’re looking for people who share this passion and want to be a part of a team that has the appetite and ambition to be extraordinary. Extraordinary comes in different perspectives and experiences. We’re committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day.

Your Impact

Reporting to the Group Chief People Officer, your new role as Group Head of Employee Communications & Experience will see you play a crucial role in driving a great experience for our people. As a key member of the People & Culture Senior Leadership Team, you will provide strategic advice and thought leadership in the development and shaping of nib’s people strategy and agenda, with a focus on providing excellent customer-centric service and solutions by partnering with our clients across the organisation.

You will be responsible for the development and execution of an innovative employee experience strategy, including managing nib’s ongoing hybrid work transformation, employee listening strategy and employee events, to ensure our employees to feel connected, empowered, well-informed and have great experiences at work.

You will also be accountable for the continued transformation of the nib Group Learning and Organisational Development function, ensuring the execution of best practice Leadership and Employee Development programs and initiatives.

Additionally, you will oversee the development and execution of employee communications activities including internal communication strategies, advice and support, crisis communications, executive communications, change management and platform management.

Please note, this is a 12-month fixed-term contract.

Your Team

Our People & Culture team drive value for both our customers and the business by working closely with key internal stakeholders and other divisional teams to drive operational excellence and deliver extraordinary results. Through ownership and considered execution, this highly collaborative team of dedicated achievers aim to ensure the business is continually growing, striving for extraordinary results for both our internal and external stakeholders, displaying flexibility, resilience and embracing change.

About You

With a background in a complex, matrixed People & Culture environment, you will be passionate about people leadership, delivering innovative organisational change and advocating for an exceptional employee experience. More specifically, you will have:
- Relevant degree qualification in Communications, Human Resource Management or a related discipline and equivalent industry experience- Solid understanding of internal communications, employee experience and learning and development practices.- Demonstrated ability to lead and work as part of a team and provide exceptional level of customer service to the business- Strong communication and project management skills- Strong commercial acumen, high analytical capability, and capacity to consult within a dynamic environment of a fast moving and diverse business- Excellent attention to detail and ability to work well under pressure- Self-motivated, is solutions focused, optimistic, pragmatic, and resilient

**Benefits**:
The nib Group is a highly collaborative, purpose led and values driven organisation. To support you at work (and play), we offer some fantastic benefits including but not limited to:
- Employee health insurance discounts- Employee share plans- Volunteer leave- Paid parental leave- Gym discounts and fitness incentives- Short-term incentive programs- Educational assistance- Flexible work options, including work from home

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.