
Customer Service technical Product Advisor
5 days ago
**Do you love the TV show The Block? Do you enjoy a bit of DIY? Or are you a Tradie wanting to get off the tools and leverage your knowledge and experience into an office technical advisor role? **If so, you may already know my client. You will find their high quality architectural building products in beautiful homes and commercial buildings all over the world. They are a world leader and very well-established.
This Technical Advisor role will have you collaborating with the team to solve day to day problems and deliver an outstanding service to customers.
Full product training and support will be given on the job to ensure you have all the knowledge and support required to confidently provide an excellent service.
Due to further growth, my client is seeking a person who enjoys providing **excellent customer service and problem solving. It is essential that you have **great communication skills with the ability to communicate to technical and non-technical customers effectively. You pride yourself on being reliable, a team player, a good listener, highly motivated with a strong work ethic and a passion for learning. We are seeking a new team member who is keen and committed to establishing a long term work relationship.
The duties include:
- Dealing with showroom customers
- Dealing with onsite issues from installers and builders
- Help to identify and solve problems and offer solutions over the phone
- Dealing with professionals such as architects and builders
- Building site visits
- Picking and despatch, receiving spare parts, general warehouse duties.
Building Trade experience will be helpful however it is not required as full on the job training will be provided.
**Permanent position** - Monday to Friday - 9am to 5pm - based in Alexandria
**Competitive salary + super + yearly bonus on offer.**
Please feel free to contact me to express your interest or if you have any questions. I’m looking forward to hearing from you.
**Michelle ph. 0402 216 498.**
**Job Type**: Permanent
**Salary**: Up to $65,000.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus
Work Location: In person
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