Operations Specialist

1 week ago

Brisbane, Australia Queensland Health Full time

**The role**: You will ensure end to end service delivery for enterprise systems within Queensland Health. You will utilise your high-level technical knowledge and skills to provide high level support and consulting services to Cyber Security customers, to successfully implement the Cyber Security Gateways function.It will be your responsibility to perform initial assessments on new security threats and proactively respond to any potential cyber issues following predefined actions to handle BAU and High severity issues including escalating to other support groups. Are you right for this role?You will have a demonstrated ability to develop and promote Information Technology Service Management (ITSM) processes based on the ITIL framework, primarily incident / problem / change / release / configuration management. You will bring extensive experience analysing and addressing complex ICT system issues relating to ICT security, using technologies such as;
- Network Firewalls; e.g. Checkpoint or Cisco ASA
- Network Security; IPS, Antivirus, Antimalware
- Network Management; Routing, BGP, NAC
- Load Balancing and Clustering, NAT
- External Access, Site to Site and Dynamic VPN's, Citrix, VDI
- Forward and Reverse Proxy configuration and implementations
- 2 Factor Authentication mechanisms, SMS, tokens, certificates and PKI
- Microsoft Windows Server, Linux, VMWare, Azure, AWS
- Microsoft Active Directory, Managing Internal and External DNS

Crucial to success in this role is the ability to communicate effectively - this role is highly dependent on the ability to work productively in a team scenario, with a desire and ability to develop effective working relationships with team members and stakeholders to establish common goals and lead productivity and efficiency. Participate in on-call arrangements may be required for this position. Appropriate remuneration under the Award will apply.Benefits of working with eHealth Queensland: By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. You will enjoy a variety of benefits, including:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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