Billing Administrator

About this role
- Award winning, national private practice
- A firm with a strong reputation for having an authentic and inclusive culture
- Flexibility to balance working from home and the office

**About the Company**

Lander & Rogers is a leading independent law firm with offices in Brisbane, Melbourne, Sydney, and Canberra. Our focus is on innovating the client experience and leading change in legal service delivery.

Our firm's people-first focus supports you to forge a meaningful career, and pursue a specialisation aligned to your skills, capability, and passion.

**About the Role**

Our long-standing relationships and deep knowledge of the insurance industry have seen us recognised as the premier Insurance Law & Litigation practice in Australia.

This role will support the Client Services Manager & Specialists to manage client service invoicing and general administration for the practice group. You will be responsible for all aspects of client bill preparation including manage of client rates and guidelines.

**Responsibilities**
- Managing volume end to end client invoice processing including edits, write offs, reversals and dispute resolution in line with strict client service standards and billing rules
- Processing a high volume of invoices monthly
- Generating LEDES files and ensuring prompt submission through clients e-billing portals
- Setting up and maintaining users in clients e-billing portals
- Setting up delayed split invoices and tracking of deductibles matters
- Ensuring proper setup of new clients including rate and guideline management and maintenance
- Entering and maintaining client agreed volume discounts and alternative billing arrangements in the firms practice management system
- Providing general support to the Client Services team to ensure timely processing of a high volume of invoices
- Assisting as required with the new matter opening process ensuring all critical data and client specific rules and billing groups are captured and consistent
- Updating internal systems with client updates, including SharePoint, names, addresses, contacts
- Ensuring timely resolution of invoicing issues (including reversals) and assisting (as required) with pro-active debtor management
- Generating, finalising & sending cost agreements to insureds in consultation with the legal team

**About You**
- Certificate in Legal Studies desired but not essential
- High level knowledge of Excel
- A working knowledge of MS Word, PowerPoint and Adobe
- Knowledge of document management and billing systems (ideally Aderant Expert)
- Administrative support and billing experience gained in a law firm
- Insurance law exposure desired
- Experience communicating with clients

**Culture**

People choose Landers for our down-to-earth, collaborative and supportive culture. We invest in our people and empower them to bring their best selves to work, both personally and professionally. We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development.

**Benefits**
- **Hybrid work**:work flexibly between home and the office with the freedom to choose the location that is best for you, your clients, and your team.
- **Additional leave**:take a moment to stop, reflect and reenergise each year with up to five weeks of paid annual leave plus an annual wellness day
- **Home office, fitness & wellness allowance**:enjoy the flexibility to fit out your home office or support your health and wellbeing with an annual $250 allowance.
- **Tech discounts**:access corporate discounts on DELL computer products to have the latest personal gadgets at your disposal.

**How to apply**

Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.

Job details

**Job reference**:

- LR/1877820Q

**Location**:

- Melbourne

**Job type**:

- Full Time

**Job category**:

- Legal Support

**Date posted**:

- 05-Aug-2025