Site Services Coordinator

About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2021 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
As the Site Services Coordinator (OO5), you will be responsible for:

- Coordinate site based activities and services to provide a safe, effective and appropriate environment for TQEC staff, students and visitors.
- In consultation with the Infrastructure Operations Lead, develop and monitor agreed plans, schedules and SLAs for the delivery of daily operational requirements to support a safe and positive experience of staff, students and site visitors.

This position reports to the Infrastructure Operations Lead, Nambour.
This is a Permanent Full-time position.
The position will be based primarily at Nambour however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
- Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Showing Initiative, Code of Conduct, Focussing on our Customer and Taking Responsibility.
- Manage, guide and develop facilities staff by encouraging training and professional development opportunities whilst developing their understanding of TAFE policy and procedures.
- The position will be actively engaged in the recruitment process, co-ordinating with management and HR in respect to interview and selection processes, probation milestones and performance management practices where required.
- Manage staff rosters effectively ensuring that adequate and appropriately skilled staff are employed and in attendance to deliver quality outcomes to stakeholders while minimising overtime and contractor costs. These services include cleaning, grounds and equipment maintenance, opening and locking of buildings, archiving, access control, and repairs and minor works.
- Monitor sites to achieve effective and efficient safety management at the site including contractor inductions, site safety observations, implementation of corrective actions, fire detections and fire systems, SOPs, Risk Assessments and other relevant safety documentation.
- Maintain appropriate records and management of Archibus, processing jobs, completing purchase order requests, approving of invoices, raising QBuild and direct-to-contractor requests, planning and prioritising of in-house requests, completing and closing off completed jobs.
- Monitor the work performance of site services staff and/or external contractors. Monitor work flow to ensure any delayed or incomplete work is followed up with the engaged party. Inspect work that has been completed to ensure quality and compliance.
- Establish and develop positive relationships through a collaborative approach with all stakeholders, influence and negotiate improved practices and better site services operational awareness with educators, other government departments, third party lessees, administration staff, recreational user groups and traditional owners.
- Ensure a routine inspection of sites and fleet vehicles to ensure readiness for operations.
- Coordinate and monitor activity associated with the hire of TQEC facilities to external groups in accordance with regional procedures to ensure the planned support activity is undertaken to meet the agreed expectations of both internal and external clients.
- Support improvements in business processes and practices by liaising and consulting with other TQEC Site Services teams to maximise utilisation of resources, personnel and knowledge

How you will be assessed
The ideal applicant will be someone who has the following key capabilities: Demonstrated ability to effectively utilise and prioritise available resources and maintain associated information and administration systems.
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- Demonstrated ability to effectively utilise and prioritise available resources and maintain associated information and administration systems.
- Demonstrated ability to analyse a situation and provide an appropriate timely response to ensure corrective action is taken.
- Sound level of Microsoft Office Suite skills; and written and oral communication skills including the ability to problem solve and negotiate with staff and serv