Capability & Digital Learning Experience Consultant

1 week ago


Docklands, Australia AGL Energy Full time

Join the change. Together, we’ll make history

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.

About the role

The Capability & Digital Learning Experience Consultant will support the development of a high-performance culture through the implementation and coordination of employee inclusion, engagement, digital learning, learner experience, learning measurement and learner development strategies. Key to the success of this role is the ability to coordinate and deliver multiple streams of work with the involvement and engagement of internal stakeholders.

The role will support the development, delivery and ongoing management of core people processes, programs and platforms.

What you’ll be doing

Digital Learning Solutions:
- Assesses learning needs and develops expert level blended learning solutions using innovative and creative digital techniques to ensure learners grasp concepts and retain information.- Applies user experience (UX) principles to ensure learning experiences are intuitive and user-friendly.- Crafts learning narratives and engages learners through digital storytelling.- Applies adult learning theory in complex organizational settings.- Applies digital instructional design with proven experience designing and producing digital / e-learning products (using Powtoon, Articulate, Chameleon Creator, Adobe Captivate and/or similar programs).- Designs and develops digital performance support materials, such as facilitator and participant guides and/or job aids.- Effectively uses a variety of multi-media tools to develop innovative training solutions.

Knowledge and data management:
- Works collaboratively with Capability & Learning teams to ensure all learning program materials, e.g., lesson plans, guides and aids are in the appropriate knowledge repository.- Ensures that all relevant L&D management documents, i.e., scoping documents, status reports and PIR material is stored on the relevant knowledge management site for each project.- Develops and maintains robust, best practice, learning measurement and process for learning solutions.- Drives alignment between governance and strategy.

Consulting:
- Consults with the business to determine the best course of action to address targeted capability gaps and future learning needs.- Mentors and coaches’ business stakeholders around adult learning principles in a blended learning environment.- Takes the lead in team brainstorming activities to understand learning needs analysis output and direction for learning solutions.- Conducts formative and summative evaluations to assess the effectiveness of instructional materials and make necessary improvements to enhance future learning programs.- Ability to manage and deliver numerous projects at once with competing deadlines.

What you’ll bring- Exceptional Microsoft Office skills (PowerPoint, Excel, Teams, SharePoint).- Adaptability and a willingness to learn new technologies and approaches.- Able to manage competing priorities, multiple projects and confident working across diverse stakeholder groups.- Stakeholder management, communication and influencing skills.- Ability to work both as a member of a team and autonomously.- Ability to research and analyse data and information, with strong reporting expertise and excellent data management skills.- Organisational and planning skills, and good project management skills.- As virtual reality and other emerging technologies become more prevalent in learning, familiarity with these areas will be increasingly valuable.- Extensive experience working with Workday as an LMS will be highly regarded.- Knowledge of P&C frameworks and practice in the areas of talent, culture, career development and leadership development will be highly regarded.

At AGL, we offer a wide range of benefits including:

- Discounts on energy, telcos and solar plans.
- Participate in Energise - our reward & recognition program.
- Access 20 weeks of paid parental leave for the primary carer.
- Access to an additional week of recharge leave per year.
- Play an active role in our diversity & inclusion initiatives.
- Novated leasing and Electric Vehicle subscriptions.
- Access to study assistance, AGL’s share purchase plan and insurance deals.
- Benefits may change over time and vary based on location._

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, indivi



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