Marketing Coordinator

2 weeks ago

Melbourne, Australia AGL Energy Full time

As the needs of our customers change, so do we.

At AGL, we believe progress is powered by our people.

If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today.

Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more sustainable, affordable and useful for all Australians.

That’s what we call progress. To achieve it, we’re bringing together people with unique stories, perspectives, backgrounds and talent - and we need yours too
- Sit at the heart of our Loyalty & Engagement communications with customers
- Opportunity to grow your marketing career

About the Role

We are looking for a Marketing Coordinator to play an integral role in AGLs Engagement and Loyalty communications execution in addition to providing day to day support to the wider Loyalty & Engagement team.

The role is responsible for supporting and contributing to the achievement of AGLs Loyalty and Customer Engagement objectives. Working within a team of experienced strategists and marketers, key tasks for this role include:
What you’ll be doing:

- Assisting in mapping new customer engagement journeys and optimising existing
- Facilitation and organisation of team meetings and planning preparation
- Supporting the management of the Loyalty budget through creation of purchase orders and invoice entry
- Support communication testing under the guidance of the Engagement Manager
- Assist in the preparation of briefing materials for agency partners
- Participate in collaborative ideation and planning to optimise effectiveness of customer engagement activations
- Embrace a test and learn culture, by supporting A/B testing methodologies and campaign effectiveness reporting
- Demonstrate a strong understanding of AGLs values and code of conduct in day-to-day business

About You

What you’ll bring to the table:

- Previous digital marketing experience
- Proven experience with Customer Engagement activities and marketing
- Understanding of 1:1 communications development, campaign management & implementation and production processes and how this relates to the online space
- Experience in working with CRM platforms beneficial.
- Proven ability to problem solve, working with internal and external stakeholders to find the right solution.
- Ability to build and nurture relationships.
- Strong communication and interpersonal skills.
- High quality written and verbal communication skills.
- Strong attention to detail.
- Effective time management and planning.
- Commitment to customer service quality.

COVID-19 Vaccination Policy

Inclusion at AGL

AGL has a commitment to maintain a diverse workforce, and welcomes the opportunity for applicants to share their lived experiences. We also recognise that some applicants may not wish to disclose, and we respect their decision. To learn more about reasonable adjustments that can be offered throughout the recruitment process, please visit:
Job Family Group:
Marketing

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