Head of Professional Practices

The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’ needs.

In Financial Services, we support the Group’s strategy of building tomorrow’s bank today for our customers, through a focus on three key priorities of trust, resilience and capital generation. Financial Services partner with all areas of CommBank to specialist advice, support and services in finance, audit, treasury, property, procurement, climate strategy and investor relations.

**Do work that matters**

As the Head of Professional Practices is both an influencer and a leader and implementer of key strategic and transformation priorities. You will lead innovation for audit practices using advanced technologies such as Agentic Ai.

**See yourself in our team**

Our Group Audit and Assurance (GA&A) team are the internal audit function for the Group. Their primary purpose is to provide independent and objective assurance of the effectiveness of the Groups risk management, controls and governance processes.

As digital technology disrupts and transforms entire industries and ways of working, GA&A is committed to keeping pace and continually reimagining themselves with the latest global best technology and innovation. Evolving customer expectations and pace of change require GA&A to support the business with new insights and risk coverage that puts customers first and to to continue to provide insightful assurance to the Board.

GA&A has increasingly embedded digital assurance into audit activities, injecting Artificial Intelligence (AI) into routine control testing and using digital tools to improve the overall experience for employees. The next phase of our transformation is enabling continuous, data driven assurance across the 3LoA.

The GA&A Chief Operating Office plays a critical role in ensuring that GA&A deliver high quality assurance services to our stakeholders. This includes:

- Developing and maintaining the Audit Methodology.
- Driving innovative audit practices and running a Quality Assurance program to assure the quality of work performed across GA&A.

**We’re interested in hearing from people who will aspire to**
- Build key relationships with the leadership team, including subsidiary audit teams, to ensure audit methodology is effectively adopted and embedded.
- Drive Annual and Quarterly Planning processes and influence prioritisation of strategic priorities for customers, the Group and function.
- Drive and monitor performance, including plan achievement, budget and strategic initiatives.
- Develop and implement strategies to enhance maturity across process, technology and technical capability.
- Drive innovation to improve audit efficiency, effectiveness, and insight generation through the integration of Generative AI, machine learning, and advanced analytics into audit programs.
- Enhance Group-wide assurance practices and Internal Audit methodology to reflect leading practices and emerging risks.
- Proactively monitor current and emerging risks and trends across the auditing industry to develop the function to be leading by global standards.
- Lead a robust Quality Assurance Improvement Program to ensure audit accuracy, completeness, and compliance with professional standards, identifying training needs, deliver capability-building programs for auditors and drive continuous improvement.
- Conduct and oversee periodic internal reviews and support external assessments.
- Prepare Audit Operations reporting for the Board Audit Committee and Leadership team, including Annual Plan, outcomes of Quality Assurance Improvement Program, maturity and conformance assessments and key performance metrics.

**Other qualities you may possess include**
- Excellent verbal and written communication skills to clearly drive change and influence improved outcomes.
- Demonstrated capability to lead change, drive enterprise-wide outcomes, influence executive stakeholders and foster a positive team culture of continuous improvement.
- Practical knowledge of Internal Audit and Risk with experience in delivery management, Board and Executive Reporting, Annual and Quarterly Audit Planning, and Quality Assurance Programs.
- Significant breadth of experience in risk, consulting, internal auditing, and leading global banking audit teams.
- Deep knowledge of Internal Audit Standards, regulatory expectations for financial services, and audit methodologies.
- Familiarity with emerging Artificial Intelligence and Data Analytics audit technologies and techniques.
- Being an innovative thought leader who can balance compliance requirements with pragmatic real-world solutions.
- Being self-driven, ability to work independently and in a team environment.
- Established record of leading people, teams, and projects to achieve high quality results.
- Comprehensive experience i