Capability & Learning Specialist (Digital & Data)

**What is it like to work at Bupa?**

Be at the heart of helping people live longer, healthier, happier lives. At Bupa, we employ more than 80,000 people globally who are making this a reality. One thing stands out about Bupa people - our customers are our passion: they’re at the heart of our culture of care. If you've got the belief, the drive, and the talent to help us in our ambition then we’d like to hear from you.

**About the opportunity**:
Are you passionate about designing and developing innovative learning material to meet business needs?

If so, then you may be the perfect fit for our Capability & Learning Specialist role within our Digital & Data team.

In this role you will be designing and co-creating effective, industry-leading learning experiences across Bupa that focus on uplifting digital fluency, capability and culture. This will span across the market unit to create enduring competitive advantage through creation of a leading employee value proposition, establishment of best practice capability development and career pathways.

**How will I help?**
- Identify/ facilitate and lead the creation of innovative pathways and content for capability development, leadership development and technical training, aligned to the D&D strategy & requirements
- Advise on best practice design, facilitation and delivery methods and partner with stakeholders to determine the most effective approach to meet business needs and desired outcomes and play an active role in the overall design and development of capability frameworks, content and pathways relating to Digital & Data Literacy as well as facilitate as required
- Manage internal stakeholder relationships to assess the current capability needs of the business and ensure successful achievement of capability requirements
- Coordinate the process of continuous improvement across content and user experience based on employee feedback, digital trends and internal requirements
- Continuously implement innovative learning delivery practices through utilising new and emerging technologies to develop radically simple, relevant, and personalised learning experiences
- Facilitate the design, development and critiquing of learning content
- Manage the Edison Academy within the LXP (BOLD) including Administration tasks, managing members, curation of content and learning pathways

**What do I need?**
- 5 + years’ experience in learning / capability type roles
- Experience and exposure to capability development technologies, both current and emerging
- Demonstrated ability to develop talent; developing people to meet both their career goals and company strategic goals, in line with Digital strategies
- Demonstrated strategic mindset; seeing ahead to future possibilities (e.g., future digital capabilities) and translating them into breakthrough strategies and road-map
- Demonstrated ability to execute with a systems leadership approach allowing the organisation to test, learn and iterate.
- Exceptional facilitation skills with demonstrated ability to turn ideas and strategy into action.
- Demonstrated interpersonal savviness and ability to lead by example; empathise and understand the different needs of our Bupa community and collaborate develop impactful, entrepreneurial solutions.
- Graduate qualification in a relevant discipline or demonstrable equivalent experience (such as formal qualifications in Instructional Design, Education, Human Resources, Business, or Information Technology).
- Experience project managing the design and development of learning programs/content, videos, webinars, workshops, blended learning and printed reference materials, and the understanding of where each learning modality is best applied.

**Perk highlights**:

- Discount on our health insurance, travel, car, home, contents and pet insurance products as well as discounts when you attend a Bupa Dental clinic or purchase glasses from a Bupa Optical store.
- A dedicated internal wellbeing team provides you with a range of services, such as a global resilience program, regular training opportunities on a range of wellbeing topics and access to a plethora of wellbeing discounts. You will feel happier & healthier, working at Bupa
- An additional well-being day each year to enjoy a day off

**About Bupa**

Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing and medical visa services.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.