Training & Onboarding Manager

2 days ago

Sydney, Australia Neilson Financial Services Full time

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia.

Were you the rep who consistently hit quota? The sales manager who turned underperformers into stars? Have you also built your expertise in L&D, designing training programs that actually drive results? We're looking for the perfect blend—a proven sales professional with strong learning and development experience.

At Neilson, we need someone who's lived the sales challenges AND knows how to create world-class training programs. If you've closed deals, managed targets, and developed comprehensive learning experiences—this role combines everything you've mastered.

**What’s in it for you?**
- **Leverage your dual expertise -**Combine your sales DNA with your L&D skills to create training that actually works
- **Strategic impact -**Design and lead our entire sales capability strategy from the ground up
- **Career evolution -**Perfect role for sales professionals who've expanded into training and development
- **Supportive culture** - Join a collaborative team that values energy, initiative and people-first thinking
- **Free lunches**

**About the role**:

- Design and deliver comprehensive sales training programs using proven L&D methodologies
- Provide live coaching during real calls—spotting the gaps only a seasoned seller would catch
- Create structured learning pathways and competency frameworks for sales success
- Partner with Sales Managers to diagnose performance issues and build systematic capability
- Develop targeted workshops and ongoing development programs based on real sales challenges
- Guide new agents through their first deals with the wisdom of someone who's closed hundreds

**What you’ll bring**:

- ** Proven sales track record** - You've been a top performer and/or managed a sales team in the last 5 years
- **Contact centre leadership** - Mid to senior-level experience leading sales teams (contact centre environment preferred but not mandatory)
- **Strong L&D background** - Experience designing, developing and delivering training programs
- **Training expertise** - Skilled in adult learning principles, program design, and performance measurement
- **Industry knowledge** - Experience in regulated environments (insurance, finance) preferred
- **Dual credibility** - New reps will respect both your sales success and your training expertise

**Ready to turn your sales success and L&D skills into lasting impact?** If you're a sales professional with learning and development experience who gets energised by developing others, let's talk. Help us create the sales force you wish you'd had when you started.

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you

**Accessibility For Job Applicants**

**Equal Opportunity Employer

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