Receptionist

**About Us**

We are a fast-growing, small NDIS registered organisation. We strive to make a difference in people’s lives - supporting them to achieve their goals and working with them on their pathways to possibilities. We deliver a broad range of services focused on capacity building, wellbeing and independence of individuals, families and communities across Victoria.

Our strong focus is that our workers provide quality delivery of supports together with our process driven work means our clients recognise our strong brand and associate our service with high achievements and professionalism.

**About the Role**

We are currently looking for a Receptionist with previous medical experience and a can-do attitude to join our fun and collaborative client team based in Hoppers Crossing.

This crucial administration role will support our allied health team with a range of administrative tasks. We are looking for someone with excellent communication skills, great attention to detail, good analytical and reporting skills, and the desire to make a difference.

**Your daily work will include**:

- Working closely with the Allied Health professionals to provide support to our clients, internal team and stakeholders
- General reception and administrative responsibilities
- including, but not limited to, maintain office supplies/services, staff amenities, expense management, maintaining files and other reception/administration tasks as required
- Acting as a primary point of contact and ensure the smooth day-to-day running of the office and your team
- Coordinating maintenance requests, ensuring they are fully completed
- Schedule Management - Manage meeting room bookings and assist with diary management
- Managing multiple customer enquiries and prioritise competing priorities
- Seting up intake interviews with participants including all required administrative documentation
- Liaising between our clients, internal team and other stakeholders ensure that the required paperwork and consents are in order
- Assisting with onboarding new clients, preparing quotes and populating NDIS Intake forms
- Update and maintain client database

**What you’ll need**
- **Previous experience as a medical receptionist**:

- High level administration skills and a can-do attitude
- Knowledge OR Experience with the NDIS - Disability, Nursing, Healthcare & Allied Health industry and/or Quality System Management/audit process, would be viewed very favourably
- Excellent interpersonal, verbal and written communications skills
- Exceptional time management and organisational skills, with a solutions-focused approach to managing competing priorities
- Ability to follow instructions with strong attention to detail and accuracy
- Demonstrated high level of problem-solving skills
- Demonstrated ability to work independently and work as part of team while exercising initiative
- Skills in multitasking and prioritising to meet deadlines

**Benefits**
- A great team environment and culture
- A growing stable organisation
- Social gatherings and events
- Employee Assistance Program
- Career progression pathways

**Remuneration**:

- **Minimum 2 years experience, an NDIS Worker Screening Check and COVID triple vaccination are conditions of employment.**_

**Salary**: $60,000.00 - $70,000.00 per year

Schedule:

- 8 hour shift
- Public holidays
- Weekend availability

Ability to commute/relocate:

- Hoppers Crossing, VIC: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your Covid Vaccination status?

**Experience**:

- Microsoft Office: 1 year (preferred)
- Data Entry: 1 year (preferred)
- Medical receptionist: 1 year (required)